Excellent service in all aspects! Thank you! had a great experience with my mini service. Great customer service, Mathew was very professional, courteous and proactive. He advised me and facilitated the windshield repair process. It was a great help to get a loaner vehicle. Everything was managed and delivered in a timely manner. Thank you all.

Matthew was very attentive and professional! The service video by our mechanic was detailed and allowed us to make an informed decision on maintenance.

Outstanding. Was greeted immediately on walking in. Dallas listened to what I was trying to accomplish on my initial visit and gave me a great overview of the Mini inventory and different options available. Having visited both Mini dealerships in the area, quickly decided I was buying from Ferman or not at all. Ended up getting a fair deal and very happy with the final checkout and onboarding process with the new car. Highly recommend!

I had Matthew help me a few times, everytime he gives me a clear understand on what is needed, what is recommended, why its recommened, and how long is can wait. Overall everyone in this dealership helps me stay informed. So im grateful

Had no appt but car had caution symbol on dashboard and drive train warning so drove in

Tires replaced and motor mount. Finished same day Very satisfied with Mini service department staff.