3892 Montgomery Rd
Loveland, OH 45140
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RUDE - LIARS - FRAUD Failed to provide title after 12-weeks. 09/01/2025, Labor Day, I attempted to purchase a 2014 Hyundai Elantra GT from MGM Auto Sales. Since it was a Holiday all lending institutions were closed, the vehicle was purchased on Credit Cards. (The plan was to refinance upon receipt of the title.) MGM provided a 45-day temporary Tag, that expired on 10/16/2025. Ohio Law requires the dealership to furnish a title within 30-days. which would be approx. 10/06/2025. A title was never received in the 30-day period, and still has not been received. 10/10/2025 a call was made to MGM, about having not received a Title, and I could not speak with anyone who seemed to know what I as talking about. 10/11/2025 another call was made to MGM. I spoke with a female, who failed to identify herself, and was told they did not have the title. I was informed that they would have it sometime next week. (That is over a month ago, and no title has been produced.) When I tried to explain that I was working out of town and the Temp Tag would expire before I got back, I was curtly informed that "I don't know what to tell you, we'll have it next week." At that point the phone went dead, as the other party hung up on me. 10/16/2025 BMV issued a 30-Day Temp tag, which expired on 11/14/2025, because no title had been issued in my name. The standard fee was charged for this service. I was informed it was necessary to file a Complaint with The Ohio Attorney Generals Office. The complaint with the AG's office was subsequently filed. 11/14/2025 BMV issued another 30-day Tag, which will expire 12/13/2025. The standard fee was charged for this service. The AG's office was informed that I wanted to rescind the Contract as provided by the Ohio Revised Code. It is now over 12-weeks since the vehicle was "purchased." Since title hasn't been provided, I am not certain who has title to that vehicle. I am left with a vehicle I a cannot finance, I cannot sell, and have to continue to obtain 30-day tags until this is resolved. While the vehicle is insured, if the vehicle was damaged, could I have it repaired since I do not have title? It is a shame there are no negative Stars!
Don't buy cars from these guys unless you routinely win the lottery. Just lucky if you get an okay car. Oil leaks in transmission and bad brakes and rotors...they knew about it. They promised to share cost of repairs. Phone calls to get reimbursedwent unanswered. Went to dealership many times but owner never there. Cost me 1500 for a 4000 car.
Sells faulty cars. Do not buy from this place. They are liars they say they will fix problems just to get the sale, then never fix them. Even owner did not take care of problem. Con artist.
I went with my 18-year-old? son to buy a car from here. They were pretty friendly but a couple of weeks after owning the car we ended up having to put a new engine in the car because it blew a head gasket after overheating. The mechanic who looked at it said that there was definitely an issue that was hidden which caused the engine malfunction. I DO NOT recommend buying a car from this place and you will see other reviews talking about mechanical issues after buying cars from here.
great small business, great selection, willing to negotiate price, helpful in following up to see where my interest was, clean car, friendly service, support small businesses like this
Great car it was a good price i'd buy a car from Mgm import this will be like in perfect car is very good condition are you recommend to go buy from there says the people are very nice friendly
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