I was told by their salesperson I'd be first in line once the dealership got a 2025 911 GTS cab allocation. The next thing I know the salesperson is no longer there ("for good reason," the manager tells me), and no one bothered to tell me—for weeks. I just happened to find out when I called for the salesperson and the receptionist told me he no longer works there. The manager then says they won't put me on a numbered waiting list (contrary to the salesperson's assurance) and offers no apology for changing the dealership's story. I reported my experience to the general manager and got no response from him. In short, I don't think they care. They run their dealership like a bunch of amateurs in my personal opinion. They certainly don't inspire confidence to buy a $200,000 vehicle from them. I'd suggest people find another dealership.

WE BOUGHT A USED PORSCHE MACAN AT THIS DEALERSHIP AND WAS SOLD A WARRANTY FOR $3500 THAT WOULD COVER THE CAR AFTER THE ORIGINAL WARRANTY EXPIRED. WHEN WE SOLD THE CAR WE SHOULD HAVE GOTTEN A REFUND FOR A PARTIAL AMOUNT OF THE WARRANTY LEFT ON THE CAR AND WAS TOLD THAT THE WARRANTY WASNT ANY GOOD BECAUSE IT HAD EXPIRED A FEW MONTHS PRIOR. WE KNEW THAT COULDNT BE RIGHT BECAUSE WE HAD 1.5 YRS OF THE ORIGINAL WARRANTY AND 5 YRS ON THE ONE WE BOUGHT AND HAD ONLY HAD THE CAR 4 YRS. THEY REFUSED TO HONOR THE WARRANTY REFUND AND TOTALLY RIPPED UP OFF!! ******DO NOT EVER PURCHASE A WARRANTY FROM THIS DEALERSHIP*****

I had a coolant leak and had my Boxster towed into this dealership from 60 miles away. My vacation road trip, planned for a long time, was basically cancelled and I was at the mercy of the service department. Despite the unavailability of any appointments, their techs stayed late and resolved my issue and I was back on the road in less than 24 hrs. Everyone I encountered from the front desk to Zac and John in the service department, to the tech who took time to talk with me about the repair, was courteous and understanding. Through the years I have had lots of less than optimal experiences at car dealerships but this was a pleasant surprise. Courtesy and kindness at a car dealership - hmm - a strange concept but this just might catch on. Thank You Porsche Asheville!

2 weeks for tire and oil change. Expected same day return. 2 weeks later after much chasing on my part…I get the car no tire change, windows left down so car flooded, dirty oil rag in passenger seat and they had the guts to recommend 3 completely unneeded and I debunked they were true right in front of them. Unethical, dangerously incompetent and possibly criminal. Every nightmare in a dealership you can imagine.

This used to be a decent dealership when they were privately owned , when Charlie was the sales manager and Brett was a salesman. In fact, I purchased 3 Porsches, 2 Audis and 2 Volkswagens from them since moving to Asheville 8 years ago and was always treated fairly. That doesn't matter to the new corporate ownership. The salesmen (haven't seen a woman) are rude and condescending and truly act that they do not wish to sell you a car. I tried trading my 2017 A4, low miles for a new one and the salesperson become visibly agitated when I ASKED to drive the car (a $60K car? Really?). I bought a BMW 330ix instead. Inquired about getting on a wait list for a new $100K Cayman, and you would have thought I'd asked for the salesman's first born. So sorry to bother you buddy. I guess if you don't have New York, or Florida or California money, they could care less about "earning" your business. Do yourself a favor and avoid the pretentious excuse of a dealership. like the metaphorical plague. Doesn't matter as much these days where you buy the car as most dealerships will deliver within a reasonable distance. Guess I'll be taking my hard-earned money out of state to Greenville where the folks don't treat they are God's gift to car buyers.

Seriously, if you thought it couldn't get worse under new ownership, you didn't give them enough credit. Your experience might be different than mine, but I can't imagine why you expect otherwise. They really don't want your business... With enough time they'll prove it to you. Stay away. Far, far away. Dealers in Knoxville and Raleigh are excellent. If you need warranty work, or just like/need dealer service, and have a chance to drive through either of those locales, get your work done there. In Asheville, you're much better off taking it to somebody like AGP for service. Sales? Why buy a new car from somebody you can't trust to service it? Again, drive to Knoxville or Raleigh. Seriously