1001 E Battles Rd
Santa Maria, CA 93454
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I had a terrible experience with this dealer when trying to buy a new car (Mazda 323 Turbo Sedan) from them. Not only were they very slow in responding to my enquiries they were very rude and ghosted me, even though I had the funds (all cash) available and was ready to buy a new car from them. I do NOT recommend the sales person (Celica) or the sales manager (Chet) who behaved very unprofessionally. He said he would get back to me about my trade but never did despite several reminders. Neither did Celica. I ended up buying the same car I wanted from a different Mazda dealer over in the Central Valley who gave me a great deal on the new car and my trade-in. I am very happy with it.
Terrible service department. They can't change the oil on your car. They do their free 27 point inspection with their eyes closed. They use a 150 pound torque wrench or just use the air gun until it stops when rotating tires. Stay away.
They will bend over backwards to get you into a car, after that, you are on your own. Their service department is unprofessional and doesn’t follow-through with things as simple as a phone call to tell you they’ve diagnosed your vehicle that they’ve had for 8-9 days.
I was very pleased of the outcome of my visit ! Everyone was very helpful and Courteous. Jacob my sales rep was the bomb!!!! I highly recommend him to anyone. Thank you for getting me into my new truck !!! I love it 🥰
I just purchased my Mazda 6 here and I love it. These guys made the experience great and were easy to deal with. They never pressured me and thats the reason I went back and bought. I never thought buying a vehicle could be this easy. These guys changed my mind about car dealerships. This is the way to do business! Ill be coming back here for my next one in the future!
Purchased a 2015 cx5 lemon. Purchase in January 2016 and still dealing with the service department. My patience is over. I want my money back now. I gave the the satisfaction of trying to fix the problem. This dealership is a waste of time.
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