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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

4.4
454 Reviews
Win Kelly Chevrolet Buick GMC is a Mark of Excellence award winning Baltimore Chevrolet dealer. From our dealership in Howard County, we are able to sell and service new and used Chevy Cars and Trucks, as well as Buick and GMC vehicles. No other Baltimore GMC dealership will work harder to put you in the right vehicle at the right price.
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12421 Auto Drive

Columbia, MD

21029

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Showing 454 reviews

October 20, 2026

Bought a Yukon XL Denali Ultimate (brand new) that we realized had a misaligned door as soon as we got home. Was told to take it to a body shop and file a claim with GMC because this dealer couldn’t help More

by tcw495
Recommend Dealer
No
Employees Worked With
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon
Oct 21, 2026 -

Koons Clarksville Chevrolet Buick GMC responded

Hi tcw495, I sincerely apologize for the misalignment issue with your new Yukon XL Denali Ultimate. I understand how disappointing it is to experience this with a vehicle of such quality and value. Thank you for sharing your experience, and I would appreciate the opportunity to discuss this further and provide the support you deserve.

October 12, 2026

Are sales representative was very helpful and easy to work with. He showed us every vehicle we were interested in. The whole sales process was very easy and stress free. More

by wfmascaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arredondo
October 09, 2026

From the first time that I rolled into the dealership nothing but Professionalship. I have brought my GMC truck in for two oil changes and everyone was great. Waited for the truck to be done and it was d More

by edcarlsonfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2026 -

Koons Clarksville Chevrolet Buick GMC responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

Oct 21, 2026 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you, Ed, for your wonderful review! I'm thrilled to hear that you experienced professionalism and quality service during your visits for oil changes. We appreciate your trust in us and look forward to continuing to provide you with reliable support for your GMC truck.

September 24, 2026

Sales team went far above selling us a great SUV. My left her wallet in the car and Luis our sales person returned it! Bravo More

by Meyer’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 02, 2026 -

Koons Clarksville Chevrolet Buick GMC responded

Thanks for the great rating! We are always happy to help!

September 01, 2026

To start, having an appointment meant nothing. I didn’t wait getting my truck checked in for four diagnostics issues and an estimate but it took three days (excluding Sunday) when I was told 3-4 h More

by Kahngpae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Keenan, Gawain Gordon
September 01, 2026

Excellent service professionals! Efficient, courteous and timely repairs were made this is my favorite dealer More

by angela.nottingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle Etzwiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cecchini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Koons Clarksville Chevrolet Buick GMC responded

Thanks for the great rating! We are always happy to help!

August 16, 2026

Zak Bhatti was an amazing salesman. He id not pressure me to buy on the same day. He did not call or text me after I left the dealership. He respected my "wait" time. I would highly rec More

by kevin_zdrale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Bhatti, Derrek, Greg All 5 stars +++
Aug 18, 2026 -

Koons Clarksville Chevrolet Buick GMC responded

Hi, thanks so much for rating us so high! Be safe on the road!

May 30, 2026

We came in ready to look for a new truck. Even though it was raining off and on, Zaki met us quickly. I explained what I was looking for and he found us the interiors and exteriors that I tho More

by ptuzzolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaki and Hamza Bhatti, Derrick Showacre
Jun 01, 2026 -

Koons Clarksville Chevrolet Buick GMC responded

Hello ptuzzolo, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 18, 2026

Everyone was very excited about the vehicle we chose and financed person was knowledgeable about all the different options More

by richardbrownsr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle Etzwiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Northrup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Vecera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cecchini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Koons Clarksville Chevrolet Buick GMC responded

Hi, thank you for your review! Happy motoring!

May 13, 2026

The waiting room was clean and comfortable. Free coffee didn't taste good. Service advisor was courteous and professional. I was told I needed a new water pump which wasn't the reason for my vi More

by mccathoj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anishia Mills
May 21, 2026 -

Koons Clarksville Chevrolet Buick GMC responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

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