![Tom Lim at Mercedes-Benz of Grapevine](https://cdn-user.dealerrater.com/images/dealer/15256/employees/018430a72d9e.jpg)
Born and raised in Phnom Penh, Cambodia, I have a passion for travel and immersing myself in different cultures. I particularly enjoy exploring street food and local marketplaces, as I believe they offer the best insights into a culture's food and lifestyle. With 22 years of experience as a donut shop owner, I have also cultivated a love for watch collecting. Above all, I am a dedicated husband and father of two.
Read moreDealership Experience
1 yr, 9 mos
15 Reviews
Write a Review15 Reviews of Tom Lim
May 12, 2024
My experience was absolutely amazing from beginning to end! I was contacted almost immediately by Marco after showing interest in my vehicle online and purchased it the very next day! Marco was profession end! I was contacted almost immediately by Marco after showing interest in my vehicle online and purchased it the very next day! Marco was professionally, patient, & very knowledgeable. To top it off I was given the VIP treatment and had my dream car waiting for me with a big red bow! Really happy with my experience! 5 out 5 stars! More
![](https://cdn-user.dealerrater.com/images/lotshot/81af6a7e-1c6d-46a9-9048-2341edfc8374-th.jpg)
Other Employees Tagged: Marco Lopez
April 19, 2024
I loved the atmosphere of this dealership! From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friend From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friendly and professional. More
Other Employees Tagged: Joseph Turner, Matthew McPherson, Chris Stanford, Dereck Penrod, Grant Adams, Zach Gilbert, Ricky Williams, Dyan Hiner, Kevin Bedford , Tyler Null
April 15, 2024
Late last Saturday, I decided to change my car… yep at 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz becau 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz because I was always been impressed with their luxury & German engine package… my shopping needs to be done by myself and my wife walking down the lot :) no help is needed at that time. The we decided around 3:00pm to do the same in the BMW lot. I ask them for help to find out there was a 1 to 2 hours waiting time! Well, when I’m decided to buy something, I want it that day.. I was more inclined with the Benz anyway… we went back and ask for help, then Tom make himself available to us and we ended up road testing the cars that we liked! Tom got our GLE 450 ready and we were able to leave that evening, yes after hour! What a great team out there taking care of a customer! Kudos to the team, and we love our new car! More
Other Employees Tagged: Chris Stanford
April 04, 2024
We liked that Tom let us drive the questions and didn’t have a canned sales pitch have a canned sales pitch More
Other Employees Tagged: Matthew McPherson
March 26, 2024
Second time I’ve worked with Tom. He is great to work with. Great experience. He is great to work with. Great experience. More
Other Employees Tagged: Kevin Bedford
March 17, 2024
Tom was exceptional. We live out of town and he was always right next to his phone to get this deal done. Some unfortunate scuffs happened to the car after the walk aroun We live out of town and he was always right next to his phone to get this deal done. Some unfortunate scuffs happened to the car after the walk around video was taken. The auto body tech stayed after on a weekend to get the car back tob perfect before we left on Sunday. More