Taylor Baffert

I was very impressed with Taylor-he went above and beyond to make this experience easy and enjoyable. to make this experience easy and enjoyable. More

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This review will have to be in 2 different sections for Sales and Service. Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeab Sales and Service. Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeable, and friendly. He made the decision making process incredibly simple. Will definitely go back to him when I need a new car. Service: Words cannot express how horrific my experience has been with the service at this dealership. I drove my car in for a basic coolant issue; they checked it and gave it back to me, only for me to return the car the very same day because the issue persisted. Since then, they have held my car hostage for two weeks straight and counting! During this time, I almost never received any updates unless I called or texted the service employee multiple times. They only thought to finally assign me a loaner car after I reached the limit of my patience at the end of the two weeks. This cannot be the way this service operates with all of their customers. If this is their standard, they are in serious trouble. More

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Taylor was excellent in helping me locate the right vehicle and assisting me in guiding me to the right car. He was invaluable in guiding me through the process in picking the right package of options vehicle and assisting me in guiding me to the right car. He was invaluable in guiding me through the process in picking the right package of options, the right features I wanted and overall was exceptional in his knowledge of Audis. I am very happy with my new Q3! More

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Highly recommend working with Taylor. He helped me get a great deal and is very responsive and easy to work with! He helped me get a great deal and is very responsive and easy to work with! More

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We had a great experience with our new Audi purchase at Audi Pasadena. Highly recommend! Audi Pasadena. Highly recommend! More

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Taylor was great, helpful and professional We sure recommend Rasnak Audi, great price, great customer service recommend Rasnak Audi, great price, great customer service More

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Taylor Baffert is the best salesperson. It was the best experience I’ve ever had buying a car It was the best experience I’ve ever had buying a car More

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We had a great buying experience with Taylor nd the rest of the Rusnak staff. of the Rusnak staff. More

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Taylor was amazing and so helpful during the entire process of shopping for a car process of shopping for a car More

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Taylor in sales and Henry in service are awesome. Really like this dealership and audi cars are the best! Really like this dealership and audi cars are the best! More

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