Richard Brittingham

Ian was fantastic as well as the rest of the team at Princeton. We noticed a couple of minor issues with the vehicle and it was addressed immediately. We felt no pressure and felt that our wishes were b Princeton. We noticed a couple of minor issues with the vehicle and it was addressed immediately. We felt no pressure and felt that our wishes were being addressed and understood. Excellent customer service. More

Helpful 2

Report | Print

Great experience. Aaron was very helpful and very supportive. Would come back again in the future. Aaron was very helpful and very supportive. Would come back again in the future. More

Helpful 4

Report | Print

This was the best overall vehicle purchase experience I have ever had. From the time I ordered the vehicle to the delivery Ed Moravek and team exceeded what I expected from the Mercedes brand. Ed conveyed have ever had. From the time I ordered the vehicle to the delivery Ed Moravek and team exceeded what I expected from the Mercedes brand. Ed conveyed to me his commitment to getting the vehicle I wanted, and all his actions supported his commitment. He was fluent in every aspect / option of a Mercedes. He built confidence and trust in me for the dealership and the brand. Ed proactively kept in touch with me and updated me about the progress of my vehicle. Ed is a Tier 1 professional - by FAR the best sales person I’ve ever done business with. Big shout out to Puneet and Richard (patience and excellent communicator to demystify all the features) who helped deliver the vehicle. The delivery experience was excellently memorable and smooth. There were zero bumps or surprises that would leave a negative vibe when I think back about all that went in to acquiring the vehicle. Looking and the entire experience, it all felt premium, uber special, elegant, next level… like a Mercedes. Highly recommend! More

Helpful 4

Report | Print

Richard was attentive and easy conveyed the meaning of the features in the glb so that we could understand how to use them best. Very patience and calm. the features in the glb so that we could understand how to use them best. Very patience and calm. More

Helpful 4

Report | Print

Came to the dealership due to an issue with Mercedes app that was set up at another dealership. Richards was very friendly, found out a problem, wrong email was attached, helped to fix it. Answered other qu that was set up at another dealership. Richards was very friendly, found out a problem, wrong email was attached, helped to fix it. Answered other questions I had about the car, was very patient, helped with some setting. Great customer service. Thanks Richard. Front desk person was very friendly too. I will use this dealership for all my needs. More

Helpful 3

Report | Print

He was very patient with us. Answered all our questions. Pleasure to work with Richard Answered all our questions. Pleasure to work with Richard More

Helpful 3

Report | Print

Awesome experience from beginning to end. Patient and professional staff. Arno Orsini is a true Pro! Patient and professional staff. Arno Orsini is a true Pro! More

Helpful 3

Report | Print

Richard was best at explaining car and making sure we were comfortable. Many thanks and appreciation. were comfortable. Many thanks and appreciation. More

Helpful 1

Report | Print

I had a fantastic experience at Mercedes-Benz of Princeton when purchasing my GLC 300. The staff was knowledgeable, professional, and attentive to my needs. The process was smooth from start to fini Princeton when purchasing my GLC 300. The staff was knowledgeable, professional, and attentive to my needs. The process was smooth from start to finish, with no pressure to make a quick decision. They provided detailed information about the vehicle and financing options, ensuring I was comfortable every step of the way. The dealership’s facilities were clean and welcoming, making the overall experience pleasant. I highly recommend Mercedes-Benz of Princeton for anyone in the market for a luxury vehicle. Their customer service truly stands out. More

Helpful 1

Report | Print

Robert is knowledgeable and detail oriented. He made me feel so comfortable in knowing more about the GLB 250 and patiently explained all the features, options and functions. It's a wonderful ex He made me feel so comfortable in knowing more about the GLB 250 and patiently explained all the features, options and functions. It's a wonderful experience working with Rob More

Helpful 3

Report | Print