Nate Smith

RRJ has had my vehicle for one month. In that time, we have had to make contact dozens upon dozens of times to find out what’s going on. We’ve been in a rental for a month. No help In that time, we have had to make contact dozens upon dozens of times to find out what’s going on. We’ve been in a rental for a month. No help with a loaner and as far as we know, nothing has been done to our auto. This is a warranty repair that was fixed 9 months ago by RRJ and we are having the same exact problem again. Most recently, we were promised a phone call on Thursday and after 2 messages and 3 calls from us on Friday, no one has reached out to us. More

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