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Lance Dailey
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Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
614 Reviews
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
614 Reviews
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614 Reviews of Lance Dailey
Helpful 
June 11, 2024
Great place to buy a car. Honest and helpful salesmen made the process very smooth. Honest and helpful salesmen made the process very smooth. More
by Damon Kairi
Other Employees Tagged: Myles Bauer
June 11, 2024
As always, we are so happy with our MDX and Lance! We are at the point where I don’t even know how long we’ve been here, what is it, 9-10 years, less or more? Thank you for being so helpful and giving We are at the point where I don’t even know how long we’ve been here, what is it, 9-10 years, less or more? Thank you for being so helpful and giving us EXACTLY what we asked for and such great customer service. It’s why we continue to come back. Thank you again! More
by Kym
Other Employees Tagged: Justin - Awesome!
June 10, 2024
Lance Dailey and his team (including his finance partner Myles Bauer) are next level. Lance's knowledge of every inch of Acura's offering is encyclopedic. He's not only knowledgeable, but patient, and he Myles Bauer) are next level. Lance's knowledge of every inch of Acura's offering is encyclopedic. He's not only knowledgeable, but patient, and he is intent on ensuring the highest level of satisfaction and getting us into the right vehicle. Lance is 100% with follow through and keeps his word at every juncture. This is the second MDX we've purchased from Lance in 6 mos. I can't imagine a more satisfying car purchasing experience. We're Lance Dailey customers for life! More
by COS 2017 Ford Explorer Plantinum
Other Employees Tagged: Myles Bauer
June 07, 2024
Lance was incredible to work with. He took time to understand my needs and select the best options to meet them. His demo on the MDX was excellent. Lance weas very personable and f He took time to understand my needs and select the best options to meet them. His demo on the MDX was excellent. Lance weas very personable and friendly and made me feel more comfortable in making my decision. More
by KBURGDORF
Other Employees Tagged: Myles Bauer , Justin Maghirang
June 07, 2024
Lance was incredible, vey knowledgeable and experienced. Very friendly and personable listening to my every need and wish. Very friendly and personable listening to my every need and wish. More
by KBURGDORF
Other Employees Tagged: Myles Bauer , Justin Maghirang
May 31, 2024
Muller’s Acura are very professional. Each process was reasonable, and everyone followed through what it was explained. No bad surprise. Lance was so knowledgeable, friendly and reliab Each process was reasonable, and everyone followed through what it was explained. No bad surprise. Lance was so knowledgeable, friendly and reliable. Had a very good experience at here. More
by Georgem4
Other Employees Tagged: Myles Bauer, Chris Anderson
May 28, 2024
They are wonderful. Lance and Miles are the best!!! I have gotten several cars at Muller’s and they do not disappoint. Ask for Lance the next time you go in. Awesome Lance and Miles are the best!!! I have gotten several cars at Muller’s and they do not disappoint. Ask for Lance the next time you go in. Awesome!!!! More
by c.vedral
Other Employees Tagged: Myles Bauer
May 26, 2024
Muller's Acura is highly recommended for their professionalism, service and fair pricing. Lance made the car buying process very smooth, he is very professional, straight forward about the price a professionalism, service and fair pricing. Lance made the car buying process very smooth, he is very professional, straight forward about the price and extremely knowledgeable about the brand, I highly recommend Lance for his job well done. I ended up purchasing a 2024 RDX, which me and my family is enjoying now. Thank you Muller's, thanks to you too Lance! More
by Abet092000
May 25, 2024
Muller was the 3rd Acura dealership we had visited. Upon arriving we were greeted by Lance. Our first impression of him was that he straight forward person. From that point on Lance was respectful, Upon arriving we were greeted by Lance. Our first impression of him was that he straight forward person. From that point on Lance was respectful, professional and extremely knowledgeable about the brand. We told him exactly what we were looking for and at no time did he make us feel pressured to make any decisions. We ended purchasing a 2024 RDX and we can say that a big reason we chose Muller over the over dealerships was due to the great customer service by Lance. I would also like to point out the smooth finance experience provided to us by Miles. Normally this part of the experience can be intimidating and stressful but Miles made sure it was otherwise. We will definitely be recommending Lance and Muller Acura to all our friends and family. Lissette and Carlos More
by Lrosado029
Other Employees Tagged: Myles Bauer
