Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns
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Kris Gaerlan

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
283 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

20 yrs, 2 mos

Industry Experience

26 yrs, 6 mos

Employee Video

5.0

283 Reviews

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284 Reviews of Kris Gaerlan

June 13, 2024

Dealership Rating
Employee Rating

Easy to work with. Worked hard to get the lowest rate. Nice people all around. Blanca is great! More

by sluce715
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

June 07, 2024

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I really enjoyed the overall experience. It was so nice being able to walk around the warehouse without being harassed by a salesperson. Charlie was amazing allowing us to test drive any v More

by michaelbates33
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Recommend Dealer
Yes
Jun 07, 2024

Dallas Lease Returns responded

Thank you so much for your kind words, Michael, and for taking the time to leave us this wonderful feedback!

May 28, 2024

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Employee Rating

Very easy car buying experience. Great people to work with. Very knowledgeable and professional! 5⭐️ More

by Jay
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Yousef

May 29, 2024

Dallas Lease Returns responded

Thank you for taking the time to write this review, Jay. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

May 16, 2024

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Awesome experience start to finish. Very nice car. Would recommend to others. Thank you so much! More

by thrill_seeker1978
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Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

May 17, 2024

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 13, 2024

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Employee Rating

Excellent customer care and extensive selection of vehicles. 10 out of 10 would recommend to anyone. More

by Justin
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Recommend Dealer
Yes

Other Employees Tagged: Eric Taylor

May 13, 2024

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Justin, and it was a pleasure having you at the dealership. We appreciate your review!

May 09, 2024

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Chris Mikell is absolutely amazing ! Made me and my spouse feel super comfortable and best of all was honest and understanding. I highly recommend to anyone who is looking for a great de More

by seansethsandoval
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 05, 2024

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This was my second time working with Dallas Lease Returns and it was even better than the first time. I was in a rough spot. I had a job offer and I needed a newer car for the travel. I was told I had six More

by Khris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Khris, please let us know.

April 19, 2024

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Employee Rating

Buying cars at Dallas Lease Returns is so easy. Environment is great and very relaxed! this is the 7th car I believe that I have purchased from Pete and I will be back for my next one. More

by I love cars!!!
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Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Apr 21, 2024

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Pete was able to assist you and that you had such a positive experience.

April 19, 2024

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Employee Rating

Charles Pollard was my first contact and from the begging he was able to explain everything clearly to me, he sent pictures and videos since I'm from out of town and I couldn't go see it in person. We drove More

by AdriGuzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz, Charles Pollard

Apr 21, 2024

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Adri, for choosing Dallas Lease Returns!

April 12, 2024

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Employee Rating

Pete H was awesome! Third purchase from Dallas lease returns. Will continue doing business with them. More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Apr 13, 2024

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance!

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