Eli Guevara

It was a very friendly, open, and honest transaction. It could not have gone smoother. It could not have gone smoother. More

by JRODDICK Verified Customer Verified Customer

Helpful 0

Report | Print

I reached out online and inquired about a sprinter van, was very quickly called from the dealership, and Eli followed up with me multiple times. He was supported by his manager, Brian, and they’ve been ove was very quickly called from the dealership, and Eli followed up with me multiple times. He was supported by his manager, Brian, and they’ve been over backwards to just make sure I had a good experience. They were very genuine in their conversation, we actually got along great and made a great friendship, which was amazing actually. This is the second time I’ve bought from this dealership, and so far they are literally batting 1000. You won’t get a better price anywhere else, you may as well come here for a good experience. It turns out there are still some great customer service businesses. Sincerely, thanks Eli and Brian More

Helpful 0

Report | Print

The transaction went very smoothly. Eli was very friendly, responsive, and knowledgeable. He was great to work with. Eli was very friendly, responsive, and knowledgeable. He was great to work with. More

by TABB99 Verified Customer Verified Customer

Helpful 0

Report | Print

We just purchased a Sprinter Van from Brian Merrell and we are truly grateful for his customer service. I shopped around and spoke to many dealers before deciding to go with Mercedes of Salem. The pricing we are truly grateful for his customer service. I shopped around and spoke to many dealers before deciding to go with Mercedes of Salem. The pricing was fair and below what most dealers quoted. Dealing with Brian was like working with an old friend. His non pressured approach and integrity was refreshing and I came away feeling that I had a new friend. When it came time to pickup the van Brian and his partner Eli took time to explain all the features and functions of the van. I felt well taken care of and would highly recommend these guys. A few days before picking up the van, I happened to mention to Brian that I was looking particular piece of flooring for the van. A few days later after the sale, Brian contacted me and sent me a link on Craig’s list with the van floor I was looking for. That pretty much sums up the kind of person Brian is. Thank you Brian and Eli for changing my opinion on purchasing a vehicle, the transaction went well above and beyond my expectations. Wishing you much success in you sales endeavors!!! David and Stacey Lang More

by DAVID.LANG Verified Customer Verified Customer

Helpful 0

Report | Print

Absolutely amazing customer service and professionalism. Best dealership experience I’ve had by far. A+ Best dealership experience I’ve had by far. A+ More

Helpful 0

Report | Print

The entire Mercedes Benz Sprinter team was professional, friendly, informative and extremely helpful! Highly recommended friendly, informative and extremely helpful! Highly recommended More

Helpful 0

Report | Print

Brian Merrill and Eli were amazing! They helped me every step of the way with my van purchase. I was really pleased with the high level of service without any pressure. Would highly rec They helped me every step of the way with my van purchase. I was really pleased with the high level of service without any pressure. Would highly recommend to friends and family! More

Helpful 0

Report | Print

There were issues with our new van. Not caused by the dealer. They immediately took ownership of fixing these issues. They gave us a loaner and showed incredible integrity. Everyone Not caused by the dealer. They immediately took ownership of fixing these issues. They gave us a loaner and showed incredible integrity. Everyone I have met at this dealership is nice, polite, and genuinely seems like the enjoy their work. Keep up the great job Salem Mercedes! We appreciate u. More

by DANISAACSON Verified Customer Verified Customer

Helpful 0

Report | Print

Brian was amazing as well as Eli in the Sprinter Sales. Very pleased with the process! Very pleased with the process! More

by JIMJENNW Verified Customer Verified Customer

Helpful 0

Report | Print

Brian and Eli at Salem is the reason I keep on coming back. They are friendly and professional with everything from start to finish. The service they provided is above and beyond. This is my fifth Sprin back. They are friendly and professional with everything from start to finish. The service they provided is above and beyond. This is my fifth Sprinter purchase for my business and can not be happier. Keep up the good work and thank you again guys More

Helpful 0

Report | Print