Dealership Experience
7 yrs, 3 mos
20 Reviews
Write a Review20 Reviews of Dianne Ponce
June 12, 2024
Dianne was very good, she is a calming, attentive and genuine. The dealership was more than helpful with a warning light for the engine. Impressed with the solution to the problem. genuine. The dealership was more than helpful with a warning light for the engine. Impressed with the solution to the problem. More
Other Employees Tagged: Andrew Lyon
June 10, 2024
Dianne was very cordial, professional and genuine. Getting out of finance was a slow and painful process in having to deal with upselling the vehicle on warranties, coatings, service plans, etc. It w Getting out of finance was a slow and painful process in having to deal with upselling the vehicle on warranties, coatings, service plans, etc. It was a bit overwhelming after negotiate the price of the vehicle and our trade-in. I did not care for the additional negotiations after the fact. More
Other Employees Tagged: Andrew Lyon
June 06, 2024
Everybody was a treat to deal with! Blake Paulson made this deal happen by locating the perfect car. Blake Paulson made this deal happen by locating the perfect car. More
Other Employees Tagged: Cain Carter , Blake Paulson
June 01, 2024
Dianne went above and beyond to find me my dream car at a great price! She dropped off my new car to me after it arrived and even took great photos of me with my car! I would also like to give a shout out to great price! She dropped off my new car to me after it arrived and even took great photos of me with my car! I would also like to give a shout out to David for helping me learn about all of the cool tech features that came with the new Audi. More
Other Employees Tagged: David Dean
May 15, 2024
Dianne was fine. Slightly hard to get a hold of and a response from, but otherwise friendly. Steve Tracy was pushy and disregarded my concerns and was like the “used Slightly hard to get a hold of and a response from, but otherwise friendly. Steve Tracy was pushy and disregarded my concerns and was like the “used car salesman” persona. The practice of listing cars before they’re available to drive or even see in person is fraudulent and deceitful. More
Other Employees Tagged: Cain Carter, Steve Tracy
March 12, 2024
My 3rd vehicle I have purchased from Niello. Happy with the process but would like to mention my car came off another lot and the cleaning and prep of the vehicle, particularly the windows coul Happy with the process but would like to mention my car came off another lot and the cleaning and prep of the vehicle, particularly the windows could have been better. More
Other Employees Tagged: Cain Carter, Kao Saephanh
January 03, 2024
Dianne was great to work with. Professional and got me in and out of the dealership quickly (which was what I wanted) . I would definitely go to her again for future car leasese. Professional and got me in and out of the dealership quickly (which was what I wanted) . I would definitely go to her again for future car leasese. More
Other Employees Tagged: Steve Tracy
December 31, 2023
I was expecting purchasing from across the country to be a big hassle but Dianne and Niello Audi greatly exceeded my expectations; I’d be happy to purchase from them again. a big hassle but Dianne and Niello Audi greatly exceeded my expectations; I’d be happy to purchase from them again. More
Other Employees Tagged: Robert Burris