AJ Urbano
AJ Urbano at Wilsonville Toyota
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AJ Urbano

Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.9
80 Reviews

I've been working in customer experience for 10 years now and I have found my home here at Wilsonville Toyota. I am born and raised in San Diego, California where the sun is always shining. My entire family is still there but I am accompanied here by my 5-year-old rotti named Sumo. I enjoy trying new places to eat, traveling to different countries, and thru hiking long distance trails like the Pacific Crest Trail or the Continental Divide Trail. I have had a few Toyotas in my life so far and I currently drive a 2023 Tundra Platinum. I would love to connect and work with anyone that enjoys low pressure car buying and great conversations. Stop by and say hello or reach out to me on here !

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Specialties & Trainings

PUTTING DREAMS IN DRIVEWAYS

4.9

80 Reviews

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80 Reviews of AJ Urbano

June 11, 2024

Dealership Rating
Employee Rating

Everyone was great and helpful I feel I was snubbed on the trade in offer which was so low I said no and sold my old car myself, but that's all everything else was good. More

by tonynelson77
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kalab Moline

Jun 12, 2024

Wilsonville Toyota responded

We're glad to hear you had a positive experience overall, and we appreciate your feedback. Thank you for choosing us, and if you need any further assistance in the future, please let us know!

June 11, 2024

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I have been to countless dealerships, and Wilsonville Toyota is by far the best I've ever been to. You work with one salesperson the entire time, they are honest and upfront about everything, and they ac More

by mattb
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kalab Moline

Jun 13, 2024

Wilsonville Toyota responded

Thank you for your glowing review! We're thrilled to hear that your experience at Wilsonville Toyota surpassed your expectations. Providing excellent service and transparency is our top priority, and we're delighted that you found working with one salesperson throughout the process to be beneficial!! We're also thrilled to hear that AJ provided such exceptional service and helped you secure the best deal possible. Your recommendation means a lot to us, and we look forward to seeing you again in the future.

May 29, 2024

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AJ and Alana are so easy to work with! They are open and considered our budget. No high pressure. Dealership worked with our situation fairly. This is a great group. More

by puffinotter
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Recommend Dealer
Yes

Other Employees Tagged: Alanna Brooks

May 30, 2024

Wilsonville Toyota responded

We're thrilled to hear about your positive experience with AJ and Alana at our dealership! We strive to provide a stress-free and accommodating environment for all our customers. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing us!

May 29, 2024

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AJ was really awesome and helped my husband and I buy a brand new vehicle. He really lived up to the dealership’s no bull standard and actually made the experience enjoyable! We’re so grateful that AJ was More

by Lokahi
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
May 30, 2024

Wilsonville Toyota responded

Lokahi, we are thrilled to hear about your positive experience with AJ at our dealership! We are so glad that he was able to make your car buying experience enjoyable and lived up to our no bull standard. Thank you for choosing us and we look forward to serving you again in the future!

May 28, 2024

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It's never fails with Ajay, everytime Im in the market for a vehicle I know that Ajay will get me the best deal. I recently purchased a new BZ4X and my experience was fast, straightforward, and like the d More

by Masonchargualaf
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Recommend Dealer
Yes
May 30, 2024

Wilsonville Toyota responded

Hello, thank you so much for sharing your positive experience with Ajay! We're thrilled to hear that you had a fast and straightforward car buying experience. Enjoy your new BZ4X, and we look forward to seeing you again in the future!

May 28, 2024

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I'm incredibly happy about my recent purchase from Wilsonville Toyota. AJ made the whole car buying process super smooth and stress free. It was such a pleasure working with him! He came highly recomm More

by sky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Wilsonville Toyota responded

Hi Sky! We're thrilled to hear about your positive experience with AJ at Wilsonville Toyota! It's great to know that he made the car buying process smooth and stress-free for you. We appreciate your kind words and look forward to helping you again in the future. Thank you for recommending us!

May 22, 2024

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AJ was great to work with. I enjoyed the honesty and the no bull mentality. Got the truck I’ve always wanted. More

by nick.hoddevik
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Austin Hutcheson, Cody Phipps

May 28, 2024

Wilsonville Toyota responded

Nick, thank you for taking the time to share your experience working with AJ! We're thrilled to hear that you enjoyed his honest and straightforward approach. It's wonderful to know that you were able to get the truck you've always wanted. We appreciate your feedback and hope you enjoy your new ride!

May 19, 2024

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Great experience from start to finish. Aj was great, worked with us from start to finish and it was a very relaxed and pressure free experience. This dealership had much better inventory t More

by Skylerkent
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Reilly Quinn

May 22, 2024

Wilsonville Toyota responded

Hello, thank you for sharing your experience with us! We're thrilled to hear that Aj provided you with top-notch service and made your car-buying experience relaxed and pressure-free. We pride ourselves on our inventory, and we're glad you found exactly what you were looking for. Thank you for choosing us!

May 19, 2024

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AJ was absolutely wonderful and super helpful in finding our new car today! He made it easy for me to understand all the ins and outs of the process. My fiance and I really had a blast chatting in general a More

by I.m.fish20
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 22, 2024

Wilsonville Toyota responded

Hello! Thank you so much for taking the time to share your experience with us. We are thrilled to hear that AJ provided such exceptional service and made your car-buying experience enjoyable. We appreciate your loyalty to Toyota and look forward to serving you again in the future!

May 18, 2024

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Absolutely a pleasure from the moment we walked in! Start to finish was easy and hassle free. More

by Triciaball30
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Purchase Time
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Recommend Dealer
Yes
May 22, 2024

Wilsonville Toyota responded

Tricia, thank you so much for your kind words! We are thrilled to hear that you had a seamless and enjoyable experience with us. We strive to make every visit exceptional, and we are happy to hear that we hit the mark for you. We hope to see you again soon!

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