22 Michigan Mercury Dealers

Clean, friendly, helpful, interested in getting the best - dtandlt

Clean, friendly, helpful, interested in getting the best deal. Seeks to make the customer feel welcome and comfortable.

Outstanding service and salespeople Would do business - ehowey

Outstanding service and salespeople Would do business with them again. Very helpful and knowledgeable. OUTSTANDING

Pick up and delivery was great! - nikki9115

Pick up and delivery was great! Never had to leave to get service handled! Thanks!

Awesome Experience, I enjoyed the entire process. - eric

Awesome Experience, I enjoyed the entire process. the employees were very friendly and helpful. AWESOME

Great customer service from everyone! - Nurse T

Great customer service from everyone! Very professional and timely. Very knowledgeable and informative when inquiring of options.

Great service, professionals, were reliable and also - Bob

Great service, professionals, were reliable and also diligent in providing all the information and details about my new ford explorer.

We waited till the last minute to upgrade our vehicle - Aquagirl328

We waited till the last minute to upgrade our vehicle before having our twins. We worked with David Bigger and had a great experience. He let us test drive our vehicle for the weekend which was nice since we wanted to install our car seats to make sure everyone would fit. I highly recommend David and also the Ford Expedition! We have loved our Expedition!

Robert was ready and waiting for me. - Teresa

Robert was ready and waiting for me. We actually had most of the paperwork done over the phone so it went smooth when I signed and got my new car. The color is fantastic. Thank you Robert and Justin.

Excellent service! - Carol1

Your service department has great gentlemen working there- very helpful and did a nice job repairing my car. Michael Schmidt was really patient explaining what he would do to fix my explorer. I live in Ga but always come here when in Mi to have my SUV serviced

Will not ever come back not trustworthy lies false - rogersmackerel

Will not ever come back not trustworthy lies false advertising poor public relations to me period

sales dept desperatelylacking. Parts and service were great - Wifeloves2shop

Poorly treated by two different new car salesmen on 2 separate occasions. The salesman today had little to no interest in helping me. I walked in with the intention of buying and paying cash for a new Volvo. I could tell right away that he has no desire to help me. Very condescending. In past when visiting the service department, I'm treated wonderfully. The parts department was especially helpful. It's because of parts and service that I will refrain from leaving only 1 star. Also Naz has always been very nice and helpful.

Find a dealer that doesn't tack on Additional Dealer... - AutoShopper2022

Find a dealer that doesn't tack on Additional Dealer Markups. One thing that I will say - at least they are honest about it. That is better than you will see for other dealerships. In a period of record profits per vehicle, don't fall for the excuses for ADMs and unnecessary overpriced dealer add-ons. This downturn won't last forever and the dealers with integrity will rise to the top. Shopping for a 2022 Bronco Sport and ended up purchasing at a non-local dealer. $3000 ADM for a mass-produced, readily available vehicle blows my mind. Just bought a new 2022 Lincoln Aviator Black Label - one that I could have ordered from here as well. I, again, was forced to go to a non-local dealer to get my deal. No ADMs, no MF (money factor) mark ups, no games.

Very helpful, friendly and timely. - Cheryl Knight

Very helpful, friendly and timely. All were very welcoming. Customer service was awesome here...unlike a lot of businesses nowadays.

Great service when passing through town - e_man262

I was vacationing in the area when my rear window was broken by stones from another vehicle. I called to see if a replacement window might be available while I was in town. It was not. Rick Bartels was very accommodating and professional. He had the service/body shop wrap my window with a temporary film to get me to where I was going. Great job by all there. The wrap was done so that it stood up to a couple thunderstorms without leaking and there is no noise on the interstate while driving. I would highly recommend.

I didn't get a response for a week and all it said was - Antianira

I didn't get a response for a week and all it said was that the truck I asked about was still available. There was no reference to what truck I asked about and no other information was given even though I had asked a couple of questions about it. They didn't even bother to respond on the dealership letterhead.

AWSOME people to deal with!! Thank you - nick&missy

AWSOME people to deal with!! Thank you