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South Bay Hyundai - Service Center

Torrance, CA

4.6
1,908 Reviews

1,908 Reviews of South Bay Hyundai - Service Center

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May 26, 2024

Everyone was super nice. Nicole, Ariana, and Eduardo from Sales really made my experience great. I'll definitely tell my friends and family to get their Hyundai serviced here More

by Jerrygim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Kuh, Eduardo Gomez
May 28, 2024 -

South Bay Hyundai responded

Thanks so much for the five-star rating and recommendation! We're so glad you enjoyed your visit and we look forward to working with you again!

May 25, 2024

Don't buy a car from Hyundai have had my car for a year and a half brand new . Transmission went out they have had my car for over a week and don't give you a loaner car. Bad customer service place is horr More

by mjblackledge7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed
May 28, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback and understand your frustration. It is discouraging to learn of your experience with us. Your feedback helps us improve.

May 25, 2024

Great service, all were very attentive to my needs, thank you for your service, felt very comfortable at the waiting room More

by falletrocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating and review! We're glad you enjoyed your experience with us and we look forward to your next visit!

May 24, 2024

I had a good experience getting service at this Hyndai dealer. I will definitely come here again. More

by p.youngman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Calvin and his team. Please let us know if there's anything else we can do for you.

May 24, 2024

Fantastic experience - quicker than promised and thorough service - very satisfied with the entire experience - highly recommended More

by pkay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with our team and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

May 23, 2024

Dylan was amazing when we got service on my Tucson last week. He was extremely kind, responsive and professional. We really appreciate his service! More

by kaseymichele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 24, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience working with Dylan! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2024

Over estimated labor and incomplete diagnostics. Failed to properly describe scope of work. Missed a critical issue More

by GREGG CARROLL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
May 24, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams. If you wish to discuss it further, please reach out at your earliest convenience.

May 22, 2024

Jeremy is amazing. He is patient, kind, and very helpful. I trust my car is in good hands when he oversees its needed services. More

by acenturion1404
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
May 22, 2024 -

South Bay Hyundai responded

We are pleased to hear that Jeremy was of great assistance to you and will make sure he hears about your nice words. We appreciate you.

May 22, 2024

I dropped off my 2023 Tuscon for my 2nd service. The people are friendly and generally seem to like their jobs. The inside of the dealership is clean as well as the service drop area. More

by kathy46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
May 22, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

May 22, 2024

Being able to schedule my appointment online is a huge plus. Came early, but they were able to accomodate me, and they took about an hour to complete (30 min less than their estimate, which I assumed as b More

by kangs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
May 22, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you need anything else from us, please feel free to give us a call or stop by. Have an awesome day!