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South Bay Hyundai

Torrance, CA

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Employees
Reviews
Vehicles
4.7
3,422 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,422 reviews

May 17, 2024

Amazing service and speed. The service manager calvin is always on top of things. Was helped by a new guy andy kwak who met my every need! More

by EDDIE91YI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experiences at South Bay Hyundai. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

Helpful
May 16, 2024

High touch service. I partnered with Anthony Macias for my purchase. Very professional and clear. Great experience. More

by wmaikoksoong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such a great review and recommendation. We're happy to read about your experience and will be sure to pass on your kind words to Anthony. Please let us know if there's anything else we can do for you or if you have any other questions.

Helpful
May 15, 2024

The service was excellent! Andy was my service rep and he was amazing! He explained everything and was so helpful and knowledgeable. Thank you! More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
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May 17, 2024 -

South Bay Hyundai responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that Andy was able to assist you. If you have any questions, please don't hesitate to reach out.

Helpful
May 15, 2024

Friendly, attentive, and professional staff! I felt heard and understood regarding my interest in a vehicle. More

by blanca.guzman3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Santoro
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May 17, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

Helpful
May 15, 2024

Mac was wonderful. Great communication and professionalism start to finish. If that wasn’t enough he was very kind and accommodating to our time. More

by bearish_0conk
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Lewis was our agent and handled us start to finish. The only person we came in direct contact other than Mac was the finance representative.
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May 17, 2024 -

South Bay Hyundai responded

Thank you for your excellent review. We are so pleased to hear that Mac gave you the service you deserve. Have a wonderful weekend!

Helpful
May 15, 2024

Clean roomy comfortable staff is cool coffee was great snacks was there if you needed a snack water music not my type but music was there it's always will be someone you may not like in fact two women the More

by Rodneyboyd75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

South Bay Hyundai responded

We are so pleased to hear that you received excellent customer service and enjoyed our new customer lounge and amenities. (even though those women were there!) :)

Helpful
May 13, 2024

Great service, super clean, kind, and efficient job from everyone in the dealership. Thank you for your work. More

by alejarquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
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May 13, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience at South Bay Hyundai. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

Helpful
May 11, 2024

Great friendly fair service staff, i woukd recommend. More words here to make minumum count More

by Ps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwak
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May 13, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you enjoyed your experience working with our team, and we look forward to working with you again!

Helpful
May 11, 2024

Great experience from everyone there, loved the professionalism at this dealership. Would definitely recommend recommend it More

by torotoro19780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience with South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

Helpful
May 10, 2024

Poor customers derive. I requested a call back after being left on hold for 15 minutes, never got the call back. More

by Hesketh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly
Report | Print
May 13, 2024 -

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.

Helpful
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