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South Bay Hyundai

Torrance, CA

4.7
3,466 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,466 reviews

June 02, 2024

I didn’t have good experience at all😏 I have to wait almost 3 hours for fix my recall problem 😳 More

by Karen.yi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

It is disappointing for us to hear that your experience was anything less than great and we understand your frustration with the wait for your recall to be completed. If you would like to discuss this further, please give us a call at your earliest convenience.

June 02, 2024

Ryan was great and got us the deal we wanted so we were happy with that! More

by aiello.tori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

June 01, 2024

My experience started out okay, I was happy about the amount of energy put into getting my deal done. After I purchased my vehicle and drove off the lot that’s when things went south. They owe me almost More

by Palisade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Matsumoto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

We do appreciate your business and hope you are enjoying your new vehicle. Please know it is always our intention to be very transparent in all of our transactions and we understand your frustration with the amount of time it can take to process a refund. Someone will be contacting you shortly.

June 01, 2024

Rude and disrespectful manager. No regard for client. Doesn’t listen to customers needs or requests Only focused on bumping up the price to the customer More

by RMENDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service manager. With large beard.
Jun 03, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve.

June 01, 2024

Good no pressure buying experience, the salesperson was very helpful and knowledable. We would buy there again. More

by iustu88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Lewis
Jun 03, 2024 -

South Bay Hyundai responded

What a great rating and review! We're so glad you enjoyed your experience working with our team, and we look forward to working with you again!

May 31, 2024

Great service. Quick and friendly. Will be back for all my services on my car! More

by STEFFENSTRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

May 31, 2024

I took it in for an oil change and they did a couple more things like rotating my tires and a car wash plus my oil change, everyone was very nice More

by ortizk428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

May 31, 2024

Great service. Very friendly. Accommodating to my needs. Clean and spacious. Honest. Had the car I wanted. More

by parker.evans96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 31, 2024

Jack at South Bay Hyundai service department was helpful, courteous, proactive and provided timely service. They did a good job with my service and I’ll be back for future servicing needs on my Hyundai Ioniq More

by mshl726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 31, 2024

Terry Kim offered me such a smooth, easy experience with leasing my car. He answered all my questions, gave me information about the car, and made everything so easy More

by CAROLINEKIM66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Kim
Jun 03, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Terry was able to answer your questions! Please don't hesitate to reach out to us if there's anything more we can do!

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