Findlay Toyota

Findlay Toyota has very spacious customer accommodations including free coffee and water. Their Service Department is excellent and speedy. Outstanding select of new and used vehicles. including free coffee and water. Their Service Department is excellent and speedy. Outstanding select of new and used vehicles. More

Great dealership. The team aspect of salespeople is a really great touch. It allowed us to complete a sale when our original team member was out sick. Definitely buy f The team aspect of salespeople is a really great touch. It allowed us to complete a sale when our original team member was out sick. Definitely buy from here again, but since I bought a Toyota, hopefully that won’t be necessary! 😁 More

Best Service Department in the State Justin and Chelsea always take care of me!!! They even got some warranty work done for me that was out of warranty. Thank you for always going above and beyond!!! W always take care of me!!! They even got some warranty work done for me that was out of warranty. Thank you for always going above and beyond!!! William Michael Turpin More

Kevin great he helps me for my 2 tires to replace thanks and god bless to all worker at Toyota Findlay east gate and god bless to all worker at Toyota Findlay east gate More

Phill Crabtree has been my service writer for many years now it’s a great experience every time I need my service done. Phil makes it so easy. I basically now just hand the keys to him and pretty much walk now it’s a great experience every time I need my service done. Phil makes it so easy. I basically now just hand the keys to him and pretty much walk off because I know my RAV4 is in great hands, He’s trustworthy. He’s a great service writer and of course he works for a great company, Findlay Toyota. Thank You all. More

Emilio went above and beyond yesterday to ensure that we recieved the level of service we have come to expect from Findlay Toyota. Keep up the great customer service! recieved the level of service we have come to expect from Findlay Toyota. Keep up the great customer service! More

The person that took care of me was Shaun and he did a great job! Quick and easy appointment. Everything was explained to me clearly. great job! Quick and easy appointment. Everything was explained to me clearly. More

Called to make an appointment the next day I got the first early morning appointment and I was out the door in 1 hr. Excellent service first early morning appointment and I was out the door in 1 hr. Excellent service More

The important point here isn't that they got it right but the fact they owned up and made it right. I purchased a Rav 4 last week and the dealer prep guys didn't do the window tinting. Not only was it taken the fact they owned up and made it right. I purchased a Rav 4 last week and the dealer prep guys didn't do the window tinting. Not only was it taken care of everyone was attentive and proactive Very impressive More

Terrible, found perfect car that was listed as available according to toyota.com, signed up for them to contact me by text or email about it. They called me and when I asked about the vehicle they seemed to according to toyota.com, signed up for them to contact me by text or email about it. They called me and when I asked about the vehicle they seemed to have no knowledge of anything, other then I wanted a car. After repeating information about the car they had listed, they informed me that there was no such car. Several weeks later, I was contacted again, this time appropriately by text as I requested. I asked if the car I was interested in was available, they again had no information, and I had to repeat my request and tell them what car I was interested in. I was told the car was available and I could come tomorrow to get it. I asked about pricing so that I could have the option to outright pay and was denied that it would be fine. Checked to make sure car was still listed, it was. I made arrangements for my son's pick up, and drove from san diego to las vegas area. After some text communications, I called and spoke with them, no problems. Took a rest for the last hour of my trip, they called me several times and I did not answer. Upon arrival told car was sold last night despite still being listed as available. Told I should have reserved it earlier, which I had already attempted to do. Told vehicle was sold late last night, but was not bothered to check until after I had driven from another state. Pressured into test driving another "similar" car, that did meet my requirements. looked up price of similar car on toyota.com that they had in stock, price was reasonable. Made to wait an excessive amount of time, had some serious personal drama. I had a emotional shutting down, and was pressured into purchase that somehow was much more expensive then I can imagine dispute dealerships promise of discounting the car to the price of the original car I had wanted. More