Ciocca Chevrolet Buick GMC Cadillac of Flemington

I brought my 2023 gmc diesal pkup in with excessive use of def fluid uses 2 1/2 gallons every 500 which is excessive my previous diesel gmc pkup used 2 1/2 gallons in 6500 miles I voiced this problem in of def fluid uses 2 1/2 gallons every 500 which is excessive my previous diesel gmc pkup used 2 1/2 gallons in 6500 miles I voiced this problem in a previous appointment with another vehicle and was told by another advisor that you had another vehicle with same problem and should bring my vehicle in because you had fixed other vehicle and was sure you could fix mine when I arrived for appointment was told advisor no longer work at your dealership when I came in to pick up my vehicle I was very nastily told there is nothing wrong with my vehicle and excessive use of def was normal which I do not except I will be going to gmc and voice my concerns More

Easy to deal with quick and keep you updated on the process of your vehicle. process of your vehicle. More

Professional and very helpful. Appreciate kindness if staff. Communication of issues throughout process helped in understanding problems Appreciate kindness if staff. Communication of issues throughout process helped in understanding problems More

Horrible experience! A simple sensor replacement ended up damaging my car. Mechanic ripped out a sensor from the catalytic converter making it impossible for a new one to A simple sensor replacement ended up damaging my car. Mechanic ripped out a sensor from the catalytic converter making it impossible for a new one to be inserted. Now there’s a hole in it. The car makes.a horrendous noise and exhaust is coming inside the vehicle. The dealer wants thousands to fix a problem they caused. As I was leaving to take my car home and evaluate my options with other repair shops I was told my car wasn’t safe to drive. Based on this experience I don’t think they care about their customers. I don't recommend this dealership. More

Need better trained mechanics my mechanical problem hasn’t been resolved since it was Flemington GMC, and now Ciocca GMC same excuses can’t replicate the issue. I guess till my extended warranty runs o hasn’t been resolved since it was Flemington GMC, and now Ciocca GMC same excuses can’t replicate the issue. I guess till my extended warranty runs out. More

Anthony and JR were absolutely wonderful. I couldn't ask for more. They got my vehicle in quickly for repair and their team took care of it with the utmost concern. The shuttle service was I couldn't ask for more. They got my vehicle in quickly for repair and their team took care of it with the utmost concern. The shuttle service was very convenient and prompt. They definitely provided top-notch customer service!!! More

Corey was awesome. He was very transparent with the service and he exactly what was done. My car came back clean. Overall it was a great experience. He was very transparent with the service and he exactly what was done. My car came back clean. Overall it was a great experience. More

After my daughter leased her car from Ciocca Chevrolet I decided to stop by to also lease a new car. Zachary came in on his day off to help me. He was wonderful as was Jim the finance manager. I will defini decided to stop by to also lease a new car. Zachary came in on his day off to help me. He was wonderful as was Jim the finance manager. I will definitely be going back for my next car. Thank you guys! More

Excellent customer service. Honest. Fair price. Corey was very good. Highly recommend for service. Car washed too. Honest. Fair price. Corey was very good. Highly recommend for service. Car washed too. More