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Audi Peabody

Peabody, MA

4.6
425 Reviews

252 Andover Street

Peabody, MA

01960

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425 Reviews of Audi Peabody

May 28, 2024

Repeat customer for 2012 A4 service and repair. Jim M was very helpful as always. More

by CJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miscoscia
May 29, 2024 -

Audi Peabody responded

We're delighted to learn about your positive experience and the helpful assistance provided by Jim! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 28, 2024

The manager Curtis was not very personable. Never smiled when we met. The salesman Lewis was very helpful and explained the operation of the vehicle and great definition. The purchasing process More

by Seaducer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis and Ben get 4
May 30, 2024 -

Audi Peabody responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Brendan Conner     General Manager Audi Peabody 978-818-7127 bconner@Group1Auto.com

May 24, 2024

Mark took good care of my Audi with inspection and oil change. Quite the professional ! More

by Lynda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Haugen
May 24, 2024 -

Audi Peabody responded

We're delighted to learn about your positive experience and the professional assistance provided by Mark! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 19, 2024

Too long of a wait, car was dirtier then when I dropped it off had to ask to get the oil change light turned off. More

by Jeremy.pinkham
Recommend Dealer
No
Employees Worked With
Not sure of name, it was not his fault
May 21, 2024 -

Audi Peabody responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 16, 2024

The service itself was fine and quick. The staff were, as usual, friendly and helpful. But couldn’t they at least put the seats back to their original position after sliding them all the w More

by Jezfriedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miscioscia
May 20, 2024 -

Audi Peabody responded

We are glad to hear that you found our service quick and satisfactory, and that our staff were friendly and helpful. I'm sorry for the oversight regarding the seat positions after service. Thank you for bringing this to our attention, and we appreciate your feedback as it helps us improve our services for you and other customers.

May 15, 2024

Scheduled oil change: Excellent, quick, friendly and competent service by Nick Petralia. The car was returned nicely cleaned. More

by fuiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petralia
May 17, 2024 -

Audi Peabody responded

We're delighted to learn about your positive experience and the great assistance provided by Nick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 10, 2024

Wilson is great, his customer service and sensitity to the needs if the buyer unique More

by Mmevans67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Surrie
May 11, 2024 -

Audi Peabody responded

Congratulations on your new vehicle! We're thrilled that Wilson provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 09, 2024

Great service by Hunter at Ira Audi. We were very pleased overall with the transcction. More

by D.montanaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Bahr
May 11, 2024 -

Audi Peabody responded

Congratulations on your new vehicle! We're thrilled that Hunter provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 09, 2024

The process of buying a used car was great from start to finish. The Dealership design was first class. More

by griffinrandp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
May 15, 2024 -

Audi Peabody responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 27, 2024

They went over an beyond with their service. Honest, efficient and extremely helpful. I will be back thank you More

by Gdespresjr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim miscioscia
Apr 30, 2024 -

Audi Peabody responded

We are thrilled to hear that we went the extra mile for you! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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