Toney Richards
Toney Richards at Southern Mazda Newport News
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Toney Richards

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.9
19 Reviews

A little about me, I love to cook, spend quality time with my family. I'm a avid sneaker collector in spare time. Also, I'm a Huge Redskins fan as well!

Dealership Experience

5 yrs, 8 mos

Industry Experience

21 yrs, 10 mos

Specialties & Trainings

I have over 17 years in the Auto Industry from Sales, Management etc.

4.9

19 Reviews

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19 Reviews of Toney Richards

June 08, 2024

Dealership Rating
Employee Rating

As long as I’ve had my Mazda, Cleon Skinner has been my service manager. It feels comfortable and assuring to always be received by him. You can’t place a value on that kind of consistency! More

by AYLA247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ayden and Q

June 04, 2024

Dealership Rating
Employee Rating

Ayden was great. He got my car in earlier than scheduled so I could get on the road for work. More

by Shambachgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 01, 2024

Dealership Rating
Employee Rating

I have purchased 2 Mazda's from this dealership and love the service and the respect from everyone who works there. I have recommended this dealership to my family and friends. I will continue to due busin More

by annemarielandreneau
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Cierra Roye, Joshua Green, Carlos Santiago , Ayden Stern,Cleon Skinner

May 27, 2024

Dealership Rating
Employee Rating

Good Service but is to far away from where I live to use for regular service. More

by CANAM23061
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz

May 23, 2024

Dealership Rating
Employee Rating

Amazing place to buy a car wonderful atmosphere. The staff seemed to be super welcoming. Anton Smith was a huge help he answered all the questions I had about my financing. This is definitely the on More

by Enzorivera21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 14, 2024

Dealership Rating
Employee Rating

Very professional service Representative was,very knowledgeable of their cars . Provided quality service in reasonable time More

by rayfordmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farless, Joshua Green

May 15, 2024

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 11, 2024

Dealership Rating
Employee Rating

A great dealership they work with you ! They are honest and very transparent. Such great vibes there I felt right at home and comfortable there . And there staff are amazing! They will rem More

by hunter78414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cierra Roye, Stephen Fletcher

May 14, 2024

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 05, 2024

Dealership Rating
Employee Rating

Very helpful staff and very knowledgeable. I appreciate how they kept me informed and the report they gave me in video. More

by DOUGCAROLYNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farless

May 08, 2024

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 02, 2024

Dealership Rating
Employee Rating

Great service! Very nice and friendly people, they worked very hard to get me where I wanted to be! More

by islandsgurl79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Fronkier

May 03, 2024

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 28, 2024

Dealership Rating
Employee Rating

I was disappointed at the 10000 miles service. I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealershi More

by Candicegingles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Southern Mazda Newport News responded

Thank you for taking the time to provide us with this feedback.

1

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