Raychiel Lopez
Raychiel Lopez at Metro Honda
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Raychiel Lopez

Sales and Leasing Consultant

Metro Honda

540 NJ-440
Jersey City, NJ 07305

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4.8
116 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

Languages Spoken

Tagalog Tagalog

4.8

116 Reviews

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116 Reviews of Raychiel Lopez

June 06, 2024

Dealership Rating
Employee Rating

The sale person was great but wasn’t happy with the financing dept. I came in because of an offer promotion and said I couldn’t get in. I discussed an OFD price but within the final contract, some of t More

by RAVI.SOMWARU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 10, 2024

Metro Honda responded

Thank you for sharing your feedback, Ravi. We appreciate your kind words about our sales team. We understand your disappointment with the financing department and the discrepancies in the final contract. Your experience is valuable to us, and we would like to address your concerns. Please feel free to reach out to us directly so we can work towards a resolution. Thank you for choosing us. Sincerely, The Team at Metro Honda

June 05, 2024

Dealership Rating
Employee Rating

Raychiel has amazing customer service and continues to check in. She made the entire process easy. More

by Grace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Metro Honda

Jun 10, 2024

Metro Honda responded

Thank you, Grace, for the 5-star review! We strive to provide excellent customer service and make the car-buying process hassle-free. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Team at Metro Honda

May 30, 2024

Dealership Rating
Employee Rating

I had excellent experience with getting my new car. Rachel was so helpful with the entire process. She is a very good agent. Please give her a very big raise and bonus. She deserves it :) More

by JAY_AJERO_CASES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Brown

Jun 04, 2024

Metro Honda responded

Thank you for your kind words! We are thrilled to hear that Rachel provided exceptional service throughout your new car purchase. We truly appreciate your feedback and will make sure to recognize Rachel for her outstanding assistance. We look forward to welcoming you back and hope you enjoy your new car! Sincerely, The Team at Metro Honda

May 13, 2024

Dealership Rating
Employee Rating

Absolutely loved Raychiel! Such a kind, sweet soul that was beyond helpful. I was so stressed and overwhelmed with trading in not knowing what to expect but Raychiel reassured More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2024

Metro Honda responded

Thank you for choosing Metro Honda in Jersey City, Kim! We are thrilled to hear about your positive experience with Raychiel. We pride ourselves on providing exceptional service and making the car buying process stress-free. Congratulations on your 2024 Honda HRV! We appreciate your recommendation and look forward to serving you in the future. Thank you for taking the time to share your feedback! Sincerely, The Team at Metro Honda

May 01, 2024

Dealership Rating
Employee Rating

We recently had the pleasure of purchasing a car from Metro Honda Jersey City and I can recommend them highly enough. Raychiel, the sales consultant who assisted us, was incredibly friendly, eager to hel More

by butchie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Metro Honda responded

Thank you for taking the time to share your feedback regarding your experience at Metro Honda [Jersey City, NJ], and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Team at Metro Honda

May 01, 2024

Dealership Rating
Employee Rating

Had a fantastic experience buying our new car from Metro Honda Jersey City. Raychiel is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also More

by Baldwin
Recommend Dealer
Yes
May 06, 2024

Metro Honda responded

We really appreciate the kind recommendation, Baldwin. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Team at Metro Honda

May 01, 2024

Dealership Rating
Employee Rating

Raychiel Lopez was an excellent sales/ lease consultant to work with. she was very helpful and informative and helped me understand the difference between leasing and financing. she was also very determ More

by sanpedro1616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Metro Honda responded

Thanks for your outstanding review! We're very happy to hear that Raychiel was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Metro Honda

April 29, 2024

Dealership Rating
Employee Rating

Raychiel Lopez is very helpful and patient all throughout my car buying experience.She is very knowledgeable of Honda products and with a great attitude. She is an excellent /professional Honda customer repr More

by Thank you
Recommend Dealer
Yes
May 02, 2024

Metro Honda responded

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Team at Metro Honda

April 22, 2024

Dealership Rating
Employee Rating

Raychiel Lopez is very helpful and knowledgeable. Always there every time I have questions. Thank you so much Metro Honda for having her. More

by DION7550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Diolosa

Apr 25, 2024

Metro Honda responded

Thank you for this amazing review and shoutout for Raychiel! We really appreciate your business, Dion. Sincerely, The Team at Metro Honda

April 15, 2024

Dealership Rating
Employee Rating

Rachel lopez is awesome she assist as great and i will recommend her to my relatives for a great customer service More

by Berto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

Metro Honda responded

Berto, we cannot thank you enough for your wonderful review of Metro Honda and for your referrals and recommendation for Raychiel! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Team at Metro Honda

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