Lukus Felder
Lukus Felder at Greenway Hyundai Orlando
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Lukus Felder

Sales

Greenway Hyundai Orlando

4110 West Colonial Dr
Orlando, FL 32808

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3.3
52 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

12 yrs, 4 mos

3.3

52 Reviews

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52 Reviews of Lukus Felder

June 05, 2024

Dealership Rating
Employee Rating

Software up date for my sonata is so costly. Such a thing must be a courtesy of the maker and dealer More

by molinaguillenmoises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Sidana, Victor Mercado , The person who deals with is so polite and well mannered

Jun 06, 2024

Greenway Hyundai Orlando responded

We appreciate your business. We'd like to know more about this issue and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 20, 2024

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Very friendly and worked really hard to put together a deal that worked for all parties concerned. More

by smndavis3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Sidana, Victor Mercado

May 20, 2024

Greenway Hyundai Orlando responded

We are so happy that our Greenway Hyundai Orlando team earned your five stars. Thanks for working with us!

May 12, 2024

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Employee Rating

Terrible customer service, refused to reply to any concerns, and would not honor warranty. Go anywhere but here. More

by henryfan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken Sidana, Victor Mercado

May 13, 2024

Greenway Hyundai Orlando responded

We're sorry to see this review and apologize for any frustration you've experienced. We aim to provide excellent customer service, so it's concerning that we may have missed the mark here. We'd like an opportunity to discuss your concerns further and address any warranty issues you might be facing - please reach out at your earliest convenience. Thank you, James Ferrell - Service Manager - 407-253-4793

March 25, 2024

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WOW! My life is so complicated and getting anything of a complicated nature done is almost impossible! Amir Tabrizi gave me support to get things done lon More

by Johnny Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Sidana, Victor Mercado

Mar 25, 2024

Greenway Hyundai Orlando responded

Hi Johnny: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

March 16, 2024

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He was very helpful in getting my vehicle fixed, and a lot of help making sure am riding safely, answering all questions about my car needs, thanks Logan 😊 More

by maxwellgloria82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Sidana, Victor Mercado

Mar 17, 2024

Greenway Hyundai Orlando responded

Thank you, Gloria! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greenway Hyundai Orlando, we look forward to having you as one of our valued customers for many more years to come!

February 02, 2024

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Tyler was very respectful and did a awesome job I will be requesting his service again More

by tikiram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Sidana, Victor Mercado , Tyler from the service department

Feb 04, 2024

Greenway Hyundai Orlando responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Greenway Hyundai Orlando are glad to have you as a customer.

December 21, 2023

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Employee Rating

It was not good. My car was there for a recall and it took almost a month to get fixed, and they didn’t fix everything that supposed to be fixed, they forgot the brea More

by Fernando V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken Sidana, Victor Mercado

Dec 25, 2023

Greenway Hyundai Orlando responded

Fernando, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 20, 2023

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Employee Rating

Was pleased to buy my third car from Hyundai and it was really good experience again More

by aansari1965
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Greenway Hyundai Orlando responded

We're elated that our team could welcome you back to Greenway Hyundai Orlando with another stellar experience! Thank you for all your support. Enjoy your new ride!

December 15, 2023

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Employee Rating

Muy buen trabajo el de jenry. muchas gracias por la atencion .es muy precional.gracias More

by yelisandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Sidana, Victor Mercado , Jenry

Dec 17, 2023

Greenway Hyundai Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2023

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Employee Rating

Knowledgeable, pleasant and patient Salespeople (LukasF) and Financing Specialists (Riadh E). Ken Sidana has assembled a smart and customer-friendly team at Greenway Hyundai. Highly recommended them for you More

by Kam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Sidana, Victor Mercado , Riadh Elkins also 5-stars

Dec 13, 2023

Greenway Hyundai Orlando responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Greenway Hyundai Orlando!

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