A+ Great service every time.
Got my car fast and clean. Always coming back! A+
Got my car fast and clean. Always coming back! A+
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by BAEZMARIA27
Verified Customer
Verified Customer
Service Price Transparency
The customer service was excellent and Leslie took care
of my problem. Great service and fast.
of my problem. Great service and fast.
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by BAEZMARIA27
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2024 -
Nissan of the Bronx responded
Baezmaria27, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (877) 607-3537 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Leslie Dedona was very courteous, explain to me the
process, this made me comfortable, also repairs and update was handled in a timely manner
process, this made me comfortable, also repairs and update was handled in a timely manner
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by JOHNATHANLREED
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Osiris Valdez
Jun 12, 2024 -
Nissan of the Bronx responded
Johnathanlreed, we are so happy to read such a great review about Bronx Nissan!
Leslie is professional, courteous and assisted me as I
was expected.the job was done correctly.
was expected.the job was done correctly.
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by KOFFI.EKRA
Verified Customer
Verified Customer
Jun 12, 2024 -
Nissan of the Bronx responded
Hi Koffi.ekra! We're so happy we were able to help you out!
Great job and staff!
! My car was serviced in a timely manner and given back the issue resolved!
! My car was serviced in a timely manner and given back the issue resolved!
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by Fmm
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2024 -
Nissan of the Bronx responded
Fmm, we are glad we could help! Thank you, and have a fantastic day!
Jun 08, 2024 -
Nissan of the Bronx responded
Hi Fmm, thank you so much for your positive comments about Bronx Nissan! Thanks again for the recommendation, and have an amazing day!
Bad service.
3 times needed to fix the issues. Not proficient. They were not efficient.
3 times needed to fix the issues. Not proficient. They were not efficient.
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by AZAD_ABULKALAM
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2024 -
Nissan of the Bronx responded
Hi Azad_abulkalam, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Bronx Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (877) 607-3537 to discuss ways we can better serve you in the future.
Lesley was a great help and very pleasant she made sure
everything was done in a timely fashion. I enjoyed working with her.
everything was done in a timely fashion. I enjoyed working with her.
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by JANELLETMOORE
Verified Customer
Verified Customer
Mar 16, 2024 -
Nissan of the Bronx responded
Janelletmoore, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
I have been going to Nissan of the Bronx, formerly Teddy
Nissan, for about 15 years.I have always been satisfied with the service and the attention i received.
Not this time, I did not get professional a
Nissan, for about 15 years.I have always been satisfied with the service and the attention i received.
Not this time, I did not get professional and friendly service that I was used to get.
The treatment that I got was with an attitude and very dismissive.
I MISS TEDDY
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by FSANTI52
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2024 -
Nissan of the Bronx responded
Hi Fabio, this is Anthony with Nissan. Thank you for taking a few minutes to speak with me about the recent visit to our service center. As we discussed, you felt that there could have been more attention given when you came in to have work done. We are addressing the concern with the team hear to ensure that this type of issue does not continue in the future. Please let me know if there is anything I can do to help going forward. Take care.
Realizan un muy buen servicio en cuanto a trabajo y hay
muchas personas buenas en el personal, pero lamentablemente hay un efecto embudo que por algunas personas se mancha el servicio en general, no me ext
muchas personas buenas en el personal, pero lamentablemente hay un efecto embudo que por algunas personas se mancha el servicio en general, no me extenderé mucho porque si tendría muchísimas cosas por decir pero con tal solo decir que dicen “Que te llamaran” de inmediato y nunca lo hace y luego ignora tus llamadas hasta el punto que fui a las 5 a buscar mi carro y con lo primero que me recibe “Tienes que venir mañana porque cerramos a la 5” y por suerte mi respuesta fue “No, ustedes cierran a las 5:30 p.m. y vengo a buscar el carro”. Al final el carro estaba listo y me lo llevé solucionado, pero ni me habia enterado, la incertidumbre hace que decidas no obtener el servicio cuando ni sabes cuando lo entregarán ni tienes contacto sobre tu auto que pagas y más aún cuando en él trabajas y con él pagas tus bills, al final te acusa de desesperado por no aceptar el mal servicio que ofrece. Y la excusa para no contestar en todo el día “Es que hay muchos clientes”, sí, okay, ¿Y yo qué soy? ¿Un semáforo?
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by Sr Nunez
Verified Customer
Verified Customer
Other Employees Tagged:
El señor que recibe en la puerta, 5 estrellas.
Mar 03, 2024 -
Nissan of the Bronx responded
Sr. Núñez, agradecemos sus comentarios sobre su reciente visita. Solicitamos de 24 a 48 horas para diagnosticar una inquietud cuando traemos el automóvil. Parece que su automóvil todavía estaba dentro de ese plazo cuando vino a recogerlo. Pudimos completarlo al final del segundo día cuando el coche estuvo aquí. Si no está aquí durante el período de 24 a 48 horas, no nos hemos olvidado de usted, estamos esperando que nuestro técnico complete el diagnóstico completo o el trabajo que se necesita en el automóvil y también verifique y pruebe el trabajo para realizar. asegúrese de que se haga correctamente. Cuando todo eso esté hecho, es cuando nos comunicaremos con usted y le contaremos lo que encontramos y lo que se ha hecho con el automóvil. Espero que ayude a aclarar el proceso. Comuníquese si tiene alguna otra inquietud. Cuidarse.
Although my car was at the shop overnight, I'm completely
satisfied with my repair and car service.
satisfied with my repair and car service.
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by SVAUGHAN168
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2024 -
Nissan of the Bronx responded
Svaughan, we're glad you had such a wonderful experience with us! We hope to see you soon!