Kyle Amey

BAIT & SWITCH DEALER Buyer be aware. ..I have contacted this dealer about an advertised 2022 Hyundai Santa Fe and confirmed availability with sales person "Madison" and made an appointmen ..I have contacted this dealer about an advertised 2022 Hyundai Santa Fe and confirmed availability with sales person "Madison" and made an appointment to go see the care and test drive. The sales person texted again asking if I'm coming on time for the appointment in another text at night and I confirmed. The Sales manager "Steve" again sent another text to confirm the appointment and provided directions and instructions when I arrive the next morning. This dealership is 1.5 hours away from where I live. That is why I confirmed the car availability before going to appointment. In the morning of 05/11/2024 I drove there and to my surprise they said that car has been sold just one hour before my arrival. As you may have expected they offered other similar vehicles that are priced $3500 higher. The car that I wanted to buy was on the lot for about 18 days according to CarGurus and the dealer website, and still is listed until this time. Poor quality sales, customer service & old sales tactics. DO NOT BOTHER. More

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