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Kelly Frank
Kelly Frank at Interstate Ford
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Kelly Frank

Internet Sales Manager

Interstate Ford

120 Laura Court
DACONO, CO 80514

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5.0
50 Reviews
5.0

50 Reviews

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50 Reviews of Kelly Frank

June 04, 2024

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Employee Rating

It’s bad that the sales department is so good and service is so bad. I cannot believe that I need to leave a brand new truck for two days for door locks. My last truck was a Chevy and when it needed to be t More

by troytrumble
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Recommend Dealer
No
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Jun 06, 2024

Interstate Ford responded

Sorry for the miscommunication we did bring your vehicle in rand found everything working at this time if it stops working please give us a call back and we will get it in right away and see what's going on.

May 05, 2024

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Easy visit at Interstate Ford. Saw a used Chevy work truck online. We went there to drive it. The completion of the purchase was fast and efficient. I then was checking out the For More

by Spdsk8r
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Robbie Ververs

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May 05, 2024

Interstate Ford responded

Thanks for your feedback on your recent visit to Interstate Ford. It's great to hear that we were able to assist you and that you had such a positive experience. Congratulations on your 2023 Ford Edge! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

May 01, 2024

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Everyone I work with is amazing from the receptionist who greets you to when your vehicle gets back to you. Service is fast and the sales team are excellent. More

by Cher
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Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo "MJ" Fuletti, Cheryl Witmer

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May 01, 2024

Interstate Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

May 01, 2024

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Always great service and great people. Thanks again for all the help . See you next service More

by fatfat33wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo "MJ" Fuletti , Jenn

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May 02, 2024

Interstate Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

April 24, 2024

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My salesman Kelly Frank REALLY went the extra mile to find/secure the truck I wanted. More

by wrbraden
Recommend Dealer
Yes
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Apr 24, 2024

Interstate Ford responded

Thank you for taking the time to share your thoughts on working with Kelly and our team. We're glad to hear we delivered such a great experience! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

April 23, 2024

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Friendly, professional, fair-great experience over all. Kelly answered all of our questions and explained details to our satisfaction! More

by jerelian
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Recommend Dealer
Yes

Other Employees Tagged: Nick Velasquez

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Apr 24, 2024

Interstate Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Interstate Ford. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

April 11, 2024

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Kelly did a great job facilitating my needs, and showing me how to use my new truck! I would absolutely buy another vehicle from him! More

by shultz.adam99
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Velasquez, Michael Ververs

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Apr 12, 2024

Interstate Ford responded

Adam, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Kelly and our team here at Interstate Ford are glad to have you as a customer. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

March 24, 2024

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Good to deal with. I'm satisfied with our purchase. Will come back next time looking for a vehicle More

by jstracy082517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Velasquez

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Mar 25, 2024

Interstate Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Interstate Ford are glad to have you as a customer. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

March 15, 2024

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Great people to work with. Very helpful and not pushy at all. Will send people your way. More

by rogerandbettehruby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrien Medina, Michael Ververs

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Mar 16, 2024

Interstate Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Interstate Ford! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

March 14, 2024

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Great service and no haggling over the deal. Sales and finance were wonderful and the dealership is nice and clean. More

by williamhaze68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Thompson, Michael Ververs

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Mar 14, 2024

Interstate Ford responded

William, Thank you for choosing Interstate Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

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