Jose Diaz

Jose was very helpful and insightful with me and my purchase, i would highly recommend shopping here and asking for him! purchase, i would highly recommend shopping here and asking for him! More

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Jose went above and beyond to have the car we were interested in ready for our test drive. The process was quick and we were out with our new car fast. Very satisfied with our purchase! interested in ready for our test drive. The process was quick and we were out with our new car fast. Very satisfied with our purchase! More

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I recently went to Jose and Serra Honda about trading in my current vehicle. Within 20 minutes of looking at my car they came back with a very competitive offer. It was a totally transparent process and w my current vehicle. Within 20 minutes of looking at my car they came back with a very competitive offer. It was a totally transparent process and without any of the sleazy used car sales tactics that some other dealerships in the area employ. Jose was helpful, professional, and a pleasure to work with. I would highly recommend Jose and Serra to anyone looking to buy or sell a car. More

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Narrating a true story of what my son went through to buy a car. I was just an old dad observer. But was with him through it all. This is what I saw and heard through my beady eyes and humongous ears. ---- a car. I was just an old dad observer. But was with him through it all. This is what I saw and heard through my beady eyes and humongous ears. ---- once upon a time yesterday (June 6th 2024)-- Ahh shopping for cars. One always wears armor, with a helmet and a huge helping of "I don't trust car salespeople" feelings. We contacted a few dealers and tried to get a final price on the Honda Civic we were looking for. The mysteries and stories many weaved to give us a price would beat Alfred Hitchcock stories. They would also add pieces of horror like Stephen king. Then when you go to those dealers, the quoted price shifts shape like a blob of watery jello. And they exclaim that the quoted price was IF the Moon is in the seventh house and Jupiter aligns with mars (Moody Blues). They then add mysterious objects, which only a Jedi Knight can sense, and the price balloons further. And also, they cried, that If they don't charge us for the plastic cargo tray, they would go broke. Then, like a knight in shining armor, came Jose with Serra Honda O'Fallon! He was professional, quoted us prices that he stood by, and the prices were that of a car, not the rocket to Jupiter. In fact, he quoted us a price that blew up competitor prices like a humongous nuclear bomb.and all of this over the phone! Once at the dealership, the staff was friendly, professional, and courteous. No mysterious trips by them to the equally mysterious exalted grand Poobah manager to see if the quoted price was blessed or not. The process was surprisingly straightforward and we were in possession of a new car at a price below what we had hoped for and all within half an hour. We were assisted by an amazing lady who works with Jose, and her name is Jill. She patiently walked us through the features, helped setup airplay, and cheerfully asked if there was anything more she could help with. Proves that even after a sale, we are not treated like forgotten moldy food item lost in a refrigerator! To be honest, I was worn out just getting prepared for a battle, and it was anticlimactic in that my armor and helmet were not needed. Bummer. Please look for an eBay ad for an Armor and helmet. A huge thanks to Jose, Jill and Serra. Amazing dealership and amazing service. Highly recommend them, and if I could give them a medal, I would, Only will charge them for the medal paint protection package - movie rights to this novel available for purchase from the author! You may have to pay the author destination charges and for a plastic tray. Negotiable of course.. More

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Jose was great! Super easy process, we never felt rushed or pressured into any unnecessary options. He explained everything perfectly. We would use him again! Super easy process, we never felt rushed or pressured into any unnecessary options. He explained everything perfectly. We would use him again! More

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Jose is great to work with, we've bought 3 Hondas from him already for our family. Highly recommend Jose and Serra Honda! him already for our family. Highly recommend Jose and Serra Honda! More

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Jose was a pleasure to work with from the time I first called through final delivery of my new vehicle. He was friendly and very responsive to my questions. I wouldn't hesitate in calling him for my fut called through final delivery of my new vehicle. He was friendly and very responsive to my questions. I wouldn't hesitate in calling him for my future Honda automobiles. More

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I thoroughly enjoyed my visit with Jose Diaz, in the process of financing my 2021 Honda Civic. I felt very comfortable, like visiting with a old friend, and not at all like I was at a dealership, being process of financing my 2021 Honda Civic. I felt very comfortable, like visiting with a old friend, and not at all like I was at a dealership, being pressured. Everyone was very friendly. Jose Diaz was very knowledgeable, helpful and efficient. We even got to know each other a bit, when we realized we had some common interests and like old friends we spent some time catching up... Lol! Everything unexpectedly went very smoothly and I had a really good time. I'd definitely recommend Jose Diaz and the whole Honda dealership to my friends.. thanks for making this visit, ( that I'd been putting off), such a pleasant experience 😊 More

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José and the entire Serra Honda team were kind, answered questions, and efficient throughout the process. Easiest vehicle purchase ever! questions, and efficient throughout the process. Easiest vehicle purchase ever! More

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Jose and the whole Serra Honda team were very helpful and easy to work with. They answered all questions quickly and worked with us with our trade easy to work with. They answered all questions quickly and worked with us with our trade More

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