Francis Hopping
Francis Hopping at Corning Ford
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Francis Hopping

sales

Corning Ford

2280 Short Dr
Corning, CA 96021

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4 Reviews
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4 Reviews

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4 Reviews of Francis Hopping

June 12, 2024

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Employee Rating

We have bought many vehicles from here, But this last time will be our last time Wife needed car to go back and forth to college, I worked 12 hr shift and was tired I truly didn't want to go back More

by Simpleiamjim
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Jun 12, 2024

Corning Ford responded

Simpleiamjim, First of all, we would like to thank you for doing business with us. We know you could buy a car or truck anywhere and we appreciate your patronage over the years. Our mission statement is as true today as it was in 1987 when it was written. That being said, we are not fully understanding your review. You mentioned that you got a "ok deal" but not "great". There are lots things that come into play when it comes to a car deal; having the right Car is the biggest part of the deal, the terms (financing term & rates), price, how you are treated and service after the sale. Since this platform does not share who the person is that is leaving a review, we have no idea which purchase you are alluding to. If we knew more, maybe we could speak specifically to your concerns. I would encourage you to reach out to us with any specific concerns at 5308245434 and ask for a Sales manager. If you purchased a car from us and smelled oil burning (most of the time it would have been due to us just changing the oil, and due to our mechanic not cleaning it off properly), all you would have to do is call us or bring it in, we would look at it right away and take care of it. You have done business with us before, and we assume you know that we are here after the sale, and always try to do right by our customers. If you would like to talk to a Sales Manager about any concerns you have, we would be happy to go over it with you. Call any time and just ask for one of our Sales Managers at 530-824-5434

Jun 12, 2024

Simpleiamjim responded

We are glad that You think your Customer Mission Statement Was followed thru. That's your Belief. I on the other hand don't believe it. We both know , I had great credit, and a great job. And sadly worked a 12 shift at the Hospital on this day and was very tired. I didn't want to spend hours going back and forth to get a good deal... So lets just say my fault, We are glad your dealership made its money and then some We are glad that your salesman made a nice Commission this will be our last time to do business with any of our family. we are glad that YOU feel you followed through. with your Customer Mission Statement. I signed the papers, i am the only one that has to pay for this mistake. we are not asking for anything.. A costly learning lesson . we will be encouraging family else where.

May 09, 2024

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Employee Rating

Simply the best! They went above and beyond to make sure I was happy and got what I wanted. More

by higherloveinc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

April 08, 2024

Dealership Rating
Employee Rating

Awesome experience. Paul and Rick our sales person were great to work with. Our bronco is so nice. Leilani named it chili bug . More

by beetwistedracing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick hopper

April 07, 2024

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Employee Rating

Best and easiest deal I’ve ever made. Honest good people . No pressure , just as good as it gets More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carl

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