Denis Fidalgo
Denis Fidalgo at Napoli Kia
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Denis Fidalgo

Sales & Leasing Consultant

Napoli Kia

241 Boston Post Rd
Milford, CT 06460

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4.6
128 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

128 Reviews

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128 Reviews of Denis Fidalgo

June 09, 2024

Dealership Rating
Employee Rating

Denis and the whole dealership at Napoli always go above and beyond for me! I’ve had many leases and wouldn’t think of going anywhere else! I recommend Denis if you’re looking for a new car. More

by CFONTANEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power, Salvatore Liuzzo , Maurice

Jun 10, 2024

Napoli Kia responded

We're delighted to hear that Denis and the Napoli Kia team consistently exceed your expectations. Thanks for recommending us and for being a loyal customer!

June 08, 2024

Dealership Rating
Employee Rating

Not knowing what to do unhelpful don't keep you informed takes to long to work More

by geersarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Napoli Kia responded

We regret to hear about this issue and we want to discuss this issue with you. Please reach out when you have a moment to address these concerns with us. Thank you, Reuben Burgos - Service Director - 203-787-5850

June 07, 2024

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Amazing service and really loved the assistance I got, and obviously my new 2024 Kia Sportage. More

by Ana Guzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

Napoli Kia responded

Congratulations on your beautiful new Sportage, Ana! We appreciate you trusting the Napoli Kia team with your business and we hope to see you again in the future. Take care!

May 23, 2024

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I love it here. Everyone’s so kind and helpful! They meet the needs of my Kia and answer all of my questions and concerns. (: More

by kalaallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Napoli Kia responded

We're so glad to know you had a positive experience at Napoli Kia! Our team is always here to help with your vehicle needs and answer any questions. Thanks for the review!

May 17, 2024

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Employee Rating

Excellent customer care service. Very knowledgeable and accommodating! Highly recommend everyone at Napoli Kia! Truly exceptional More

by javzzz9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Ashley Power

May 20, 2024

Napoli Kia responded

We're glad to know you had an excellent experience with our team at Napoli Kia! Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!

May 20, 2024

Napoli Kia responded

We're glad to know you had an excellent experience with our team at Napoli Kia! Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!

April 27, 2024

Dealership Rating
Employee Rating

Very kind. Did everything in his power to get me a great car with zero money down. I walk in and out in one day with a brand new car. He even made himself avail More

by memecooper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 29, 2024

Napoli Kia responded

We're delighted to know that you had a positive experience with our team here at Napoli Kia! Thanks so much for your support and please don't hesitate to reach out if we can be of service again in the future!

April 22, 2024

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Employee Rating

The service was very quick and professional I’ll refer acquaintances and everyone else Thanks More

by 8serper2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power

Apr 22, 2024

Napoli Kia responded

We're glad this experience could earn us five stars and a recommendation! Thank you! - Napoli Kia

April 20, 2024

Dealership Rating
Employee Rating

The service was as described to me and completed as I anticipated and as I expected More

by royfuchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Napoli Kia responded

Thank you for sharing your experience! We hope to see you again next time here at Napoli Kia!

April 18, 2024

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Employee Rating

The staff at Napoli kia are friendly and professional. They made my lease trade in effortless. I would recommend them to anyone. More

by JOESTRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power

Apr 19, 2024

Napoli Kia responded

Joe, we're delighted to know our team at Napoli Kia made your lease trade-in effortless. Thanks for recommending us!

March 18, 2024

Dealership Rating
Employee Rating

Been three months and i am yet to receive a refund. They don't answer your calls or reply back to voice mail big time cheaters!! More

by gr9414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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