I have been here 20 + years. I consider every customer that comes into our showroom via the internet, the front door, or service to be treated with respect and the highest level of customer satisfaction. I am proud to represent the dealership, its core values, the community, and the brand. I live in the local area and have raised 4 children and grandkids. I believe in transparency and fair pricing and can justify why we price our vehicles to be the most competitive in the market. Hope to meet you soon.
Read moreDealership Experience
24 yrs, 1 mo
Industry Experience
25 yrs, 7 mos
Specialties & Trainings
Master Certified and 20 plus years with the same store and brand
25 Reviews
Write a Review25 Reviews of Clif Burns
June 05, 2024
Cliff and his sales team have been great to work with as well as Bob and his team! well as Bob and his team! More
Other Employees Tagged: Jeremy Carpenter, Bob Anderson , Amy Nelson
June 03, 2024
Mallie was an excellent salesperson. !!! Very kind and helpful, not a pushy salesperson. Also, most service people that answer service phone are usually hard to deal with. Female i spok !!! Very kind and helpful, not a pushy salesperson. Also, most service people that answer service phone are usually hard to deal with. Female i spoke to that scheduled my inspection this time was horrible. She didn't want to give me a loaner. she said if I don't bring my car in before 9:00 a.m. they won't give me a loaner or guarantee my car will be done that day!! I've been going there for years and Jim Horney always guarantees me this if I have a problem with service people on phone, which I do half the time!! The woman I spoke to the day I scheduled my service for the end of May, was VERY rude. She told me that she's been there 11 years and it's not possible to do what I wanted to do!! Horrible attitude with me. I ended up leasing a newer car that day due to Mallie's kindness and attitude. You need to FIRE the nasty woman in service dept!!! I think she said she's a mgr., which I find hard to believe with her nasty disposition!! More
Other Employees Tagged: Mallie
May 25, 2024
While I don’t like buying vehicles or dealing with dealerships, MB of Washington made the process easy. The team was very professional. dealerships, MB of Washington made the process easy. The team was very professional. More
Other Employees Tagged: Steve Dunhoff , Allison Giambanco
April 30, 2024
Helpful, Great Service, Very Clean, Friendly, Curteous, Kind, Very Knowledgeable, Great At Their Jobs, Nice Kind, Very Knowledgeable, Great At Their Jobs, Nice More
Other Employees Tagged: TJ Naraskivitch, Jeremy Carpenter
April 06, 2024
Such an amazing experience for me! My salesperson, Cloff Burns, was very courteous and well-informed. The service was flawless. He handled the entire process easy and pleasant by givin My salesperson, Cloff Burns, was very courteous and well-informed. The service was flawless. He handled the entire process easy and pleasant by giving me all the details I required without being intrusive. Giving over a large amount in a single transaction for my car's down payment made me feel totally comfortable. Cliff went over and above to answer all of my inquiries and concerns about the car. I'm thrilled to announce that I'll be coming back soon to buy another car from you. Cliff, I appreciate your great service and the confidence you gave me about my investment. More
April 05, 2024
Awesome customer service. Amazing and very friendly staff. Everyone was welcoming. I rented a car to get there, and they assisted me to drop off the car, and were very kind to Amazing and very friendly staff. Everyone was welcoming. I rented a car to get there, and they assisted me to drop off the car, and were very kind to give me a ride from the airport rental car drop-off to the Mercedes dealership. Honest car dealership. Great prices. Very smooth and quick car buying process and experience. You will leave very satisfied with your purchase. Highly recommended! More
Other Employees Tagged: Michelle Cantu, Allison Giambanco, Caleb
March 23, 2024
Excellent service as usual. Kept me in mores throughout the service. Video review appreciated. Thanks Kept me in mores throughout the service. Video review appreciated. Thanks More
Other Employees Tagged: Amanda Koschak, Bob Anderson
March 22, 2024
Excellent service! The service rep always takes great care of my wife and myself. Thank you The service rep always takes great care of my wife and myself. Thank you More
Other Employees Tagged: Amanda Koschak, Jim Merdian, Chase Holly, Bob Anderson
March 08, 2024
My son and I were very impressed with the dealership and most importantly Clif, the Sales Manager and Mahlee our Sales Consultant. They took care of us from start to finish in order for my son to purchase most importantly Clif, the Sales Manager and Mahlee our Sales Consultant. They took care of us from start to finish in order for my son to purchase his awesome vehicle!! We greatly appreciated all of their efforts!! Thanks so much! Pete and Damien Monell More
Other Employees Tagged: Amanda Koschak , Mahlee Nalevanko