Chelsie Wilcox

These people are nothing more than simple xxxxx and thieves .. Paid $45k cash foe a beautiful Ford F150. .then I dented the tailgate and came in and talked to the finance Mgr Bob R who told me it woul thieves .. Paid $45k cash foe a beautiful Ford F150. .then I dented the tailgate and came in and talked to the finance Mgr Bob R who told me it would cost me $5k to replace ...I took the tailgate off in 5 mins max myself and found d tailgates on internet for less than $800 ... So I was shopping around to trade my truck and saw one I liked at another dealer .. Was literally ...pen in hand ready to sign paperwork when salesman came and told me the deal was squashed due to the fact my F150 had been involved in a total loss wreck in Ontario , Canada that I had no knowledge of ....I immediately took my $45 k truck I had purchased 6 months prior back to Cronin a d they were tripping over themselves to satisfy me .. Their idea of satisfaction was to tell me ...Bob R (finance mgr) quote "....we don't have any F150s in stock at that dollar amount we can put you in right now ...buy let me get you in another less value F150 right now and we will get you taken care of within 3 months ..." ..the truck he put me in was priced at ' $23k ...I agreed because I was mistakenly under the impression that these were good ..honest people ....... BOY ..WAS I BAMBOOZELED!!! NEEDLESS TO SAY ..CRONON FORD NEVER KEPT THEIR WORD ..EVEN AFTER I EMAILED THE OWNER NUMEROUS TIMES ..SND FILED COMPLAINT WITH ATTY GENERAL YOST OFFICE ... MORAL OF THE STORY ..NEVER DEAL WITH THESE PEOPLE ... THEY TOOK ..BUYER BEWARE TO NEW LEVELS .... DISHONEST ...RENIG .... SHARE THIS WITH 10 PEOPLE ..WHO WILL SHARE WITH 10 PEOPLE ..AND SO ON... More

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No messing around! Got to the deal fast and was out the door. Friendly and fast. My kind of dealership Got to the deal fast and was out the door. Friendly and fast. My kind of dealership More

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I worked with Chelsie Wilcox to get my car and my husbands, she was so fun and easy to work with. We got great deals on both of our Kia Sportages and I definitely reccomend asking for her! husbands, she was so fun and easy to work with. We got great deals on both of our Kia Sportages and I definitely reccomend asking for her! More

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I have had a wonderful experience here with Chelsie she has been nothing but helpful and help me and my wife both get our cars I highly recommend asking for her!! has been nothing but helpful and help me and my wife both get our cars I highly recommend asking for her!! More

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Outstanding service and very honest dealer. Robert was my salesman. Provided a discount over the phone and delivered the car at no charge. Recently I discovered the rear tires don’t match the n Robert was my salesman. Provided a discount over the phone and delivered the car at no charge. Recently I discovered the rear tires don’t match the new tires on the front which is bad for all wheel drive vehicles. I call Robert to no hesitation they replace them free of charge! My next car will be from this dealership More

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My experience as a return customer to Cronin . .has been in 1 word ..EXCEPTIONAL... from Chelsea my salesperson ..to Bob Reichard my go to for all needs ...to DJ and his team in Service for there .has been in 1 word ..EXCEPTIONAL... from Chelsea my salesperson ..to Bob Reichard my go to for all needs ...to DJ and his team in Service for there work ....to Devin who handled all my financial needs ...to Michelle who took all my phone calls and saw to it they were returned ... A special kudos to Chelsea who expedited my latest purchase w trade in ...all the way from making the deal ..to changing over the plates .she was ahead of the game and completed all ..in what must have been Record time ... Also ..I can't say enuf about Bob .. Great guy and on point manager .. Cronin Ford ...Second to None ... More

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Chelsie was a great help. She stayed on top of everything and kept me updated. When a new vehicle came in that she thought would fit me she would reach out to me. She's very n She stayed on top of everything and kept me updated. When a new vehicle came in that she thought would fit me she would reach out to me. She's very nice, a hard worker, and very understanding. Terrill, Brad, and Devon were also great! More

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The most honest, friendly and caring employee I have ever met. Highly recommended, best salesperson. met. Highly recommended, best salesperson. More

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I had a great experience with Chelsie Wilcox. Very prompt and courteous. Stop and see her! Very prompt and courteous. Stop and see her! More

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Amazing, Kind, Fun, she helped me get my new Truck. Knowledgeable and courteous. Can’t go wrong with Chelsey!!! Knowledgeable and courteous. Can’t go wrong with Chelsey!!! More

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