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Carlo Gilli Jr.
Carlo Gilli Jr. at Audi Hoffman Estates
Refer Me

Carlo Gilli Jr.

Audi Brand Specialist

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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4.9
447 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

28 yrs, 3 mos

Languages Spoken

Italian Italian

Spanish Spanish

4.9

447 Reviews

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447 Reviews of Carlo Gilli Jr.

June 13, 2024

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Employee Rating

Your service sucks your guys are mean and worthless and unhelpful. Selling my Audi because of it More

by jmccrory1650
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Jigalov, Robert LeGault, Mike Macedon, Eddie Duranovic, Daniel Yusko, Isabela Tanase, Amanda Filios, Tamara Janecek, Ricky Bautista

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June 09, 2024

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I just went into Audi of Hoffman Estates to compare the different options and trim levels on the Q5 model. Carlo Gilli the salesperson was very knowledgeable on all Audi cars as well as the competition and More

by Mike
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Recommend Dealer
Yes
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Jun 09, 2024

Audi Hoffman Estates responded

Mike, Thank you for your business and this review. We're happy to hear Carlo and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 31, 2024

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Excellent dealership-great people to do business with! They are extremely efficient and always courteous. More

by N.SICKAFOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Robert LeGault, Mike Macedon, Eddie Duranovic, Daniel Yusko, Ricky Bautista

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Jun 02, 2024

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

May 24, 2024

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Car was sold to me with a cracked bumper and they charged me full price for the repair More

by jph.pro
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dan Jigalov, Daniel Yusko

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Jun 06, 2024

Audi Hoffman Estates responded

I’m sorry you feel this way, but I want to address a couple things. You purchased a used vehicle from us, and we took additional money off the selling price of the vehicle to give you the deal you wanted. It was a few days later that you called to say that the bumper was cracked. Used vehicles are sold as is and often have some imperfections. If you had wanted a perfect vehicle, our suggestion would have been to purchase a new vehicle. After several conversations with you where you stated in no uncertain terms that you were holding a positive review over our heads based on what we would offer you, we had agreed at that time to cover the labor for the bumper, and you agreed to pay for the part that was also discounted for you. You specifically said that you would leave a positive review after all we did, so this review is a bit shocking. I am now letting you know that we have gone above and beyond for you up to this point, but we are done catering to your demands. We wish you well with your vehicle and hope you can find someplace/someone who will cater to you.

May 22, 2024

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Very easy and pleasant experience with my oil change. They updated me every step of the way More

by ESOUROUNIS
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Recommend Dealer
Yes
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May 29, 2024

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 18, 2024

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Carlo and the team were great. Very knowledgeable and helpful in explaining all of the options available to us. More

by jpkiefer
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Recommend Dealer
Yes
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May 19, 2024

Audi Hoffman Estates responded

Thank you so much for your wonderful review! We are thrilled that Carlo and our team had the opportunity to provide you with great service. We thank you for choosing Audi Hoffman Estates!

May 17, 2024

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These guys never fail to exceed expectations. And, they are good at anticipating future issues before they become more serious to either car or driver. More

by Jk carhound
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott in Service

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May 19, 2024

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

May 16, 2024

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Very good people place service all good stuff. Thank you very very much for everything More

by HELLAS945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Robert LeGault, Mike Macedon, Eddie Duranovic, Daniel Yusko, Isabela Tanase, Amanda Filios, Tamara Janecek, Ricky Bautista

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May 18, 2024

Audi Hoffman Estates responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

May 15, 2024

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I bought my car here and This place is excellent! The staffs are very friendly and helpful. More

by phanvy31081998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Robert LeGault, Mike Macedon, Eddie Duranovic, Daniel Yusko, Isabela Tanase, Amanda Filios, Tamara Janecek, Ricky Bautista , Patrik

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May 16, 2024

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

May 08, 2024

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Carlo was excellent to work with! We bought a Audi SQ5 from him and he was very transparent the entire way for us. The purchase was seamless on our end as an out of state buyer. Would More

by dschaub
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Purchase Time
Recommend Dealer
Yes
Helpful
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May 08, 2024

Audi Hoffman Estates responded

Thank you so much for choosing Audi Hoffman Estates! Please let us know if we can be of any more assistance.

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