Cale Wood

Customer service and value, backed by the Ford Company along with being a pillar in the local community for so long, coalesce to ensure I’m headed to Elk Grove Ford for all my future Ford needs. along with being a pillar in the local community for so long, coalesce to ensure I’m headed to Elk Grove Ford for all my future Ford needs. More

by caligreen559 Verified Customer Verified Customer

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Was told when we bought the car we would get free lifetime oil changes. Wasn’t told it was only 2 times a year. Would’ve been nice to know upfront. The girl who helped me was very sweet so it wasn’t lifetime oil changes. Wasn’t told it was only 2 times a year. Would’ve been nice to know upfront. The girl who helped me was very sweet so it wasn’t her fault. More

by SEANMSHEPHERD Verified Customer Verified Customer

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I loved that the tech came to me. This made it very easy for me. This made it very easy for me. More

by PAMDOMECQ Verified Customer Verified Customer

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I would not recommend to pay for an inspection there. I payed $205 to have my vehicle inspected, the mechanics did not even find what I originally took it in for. They found other issues and seemed upset I payed $205 to have my vehicle inspected, the mechanics did not even find what I originally took it in for. They found other issues and seemed upset I didn’t want the work done there at their prices. The day before I was told if the can’t diagnose my problem it’s free of charge. Well that wasn’t the case. I felt it was a money grab. I still have the same issue. More

by RUDY_LOPEZ Verified Customer Verified Customer

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The service department is very friendly and checked in with status updates of my vehicle. Mike was so helpful and knowledgeable every step of the way! with status updates of my vehicle. Mike was so helpful and knowledgeable every step of the way! More

by Kate M. Verified Customer Verified Customer

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Nicholas is amazing! !!! He offered service when. I one else would! Ten stars for this amazing manager assistant. Thank you for saving my sanity and making service possibl !!! He offered service when. I one else would! Ten stars for this amazing manager assistant. Thank you for saving my sanity and making service possible. More

by sheilatodd Verified Customer Verified Customer

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Easy fast and honest when it comes to purchasing a car I normally get the run around but everything was smooth and quick would highly recommend purchasing new or used at this location normally get the run around but everything was smooth and quick would highly recommend purchasing new or used at this location More

by GINOELLINGTON Verified Customer Verified Customer

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Everyone at Elk Grove Ford is so helpful and pleasant to work with, they provide such great service. work with, they provide such great service. More

by SMEDDOCK Verified Customer Verified Customer

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Had the service done on my f250 and ask them to check the battery they told me it was good. I had to replace it a week later not very service. battery they told me it was good. I had to replace it a week later not very service. More

by DAVCARBUD Verified Customer Verified Customer

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Timely professional . Smog completed no issues identified. Paperwork for smog submitted . Can now renew registration Smog completed no issues identified. Paperwork for smog submitted . Can now renew registration More

by CAKEED Verified Customer Verified Customer

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