Austin Davey | Page 2

They were able to complete my service quickly and were able to solve a problem I had. able to solve a problem I had. More

by BATTALION307 Verified Customer Verified Customer

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Friendly, knowledgeable, & always available for service. Will answer questions when asked & makes sure we are satisfied with the reply service. Will answer questions when asked & makes sure we are satisfied with the reply More

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Everyone from sales service and body shop are exceptional. Service keeps you updated on where they are with repairs. Body shop did a great job with the detail. Erik is a great sales person. He he exceptional. Service keeps you updated on where they are with repairs. Body shop did a great job with the detail. Erik is a great sales person. He helps you navigate any process at Campbell. Keep up the great work!! We live a good distance from Campbell but choose to do business with a trustworthy dealership like Campbell Ford!!!! More

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Great Service, thank you. On time, quick and very pleasant, I will always use this service moving forward On time, quick and very pleasant, I will always use this service moving forward More

by RESTEPHAN Verified Customer Verified Customer

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Everything went very good. clean shop, good people. and good coffee . Free car wash. Didnt take long. clean shop, good people. and good coffee . Free car wash. Didnt take long. More

by DGROENEVELD002 Verified Customer Verified Customer

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These Guys ROCK and the Service Level Is BAR NONE ! !! I will Buy my Retirement Vehicle from Campbell !!! !! I will Buy my Retirement Vehicle from Campbell !!! More

by JFOSTER Verified Customer Verified Customer

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Always great customer service . Very professional and personable. Jacob does a great job on our vehicle . Very professional and personable. Jacob does a great job on our vehicle . More

by Bsgodschild68 Verified Customer Verified Customer

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They have always been excellent and reasonably priced when needed to service my vehicle and they go above and beyond I had a recall and could not get my truck to them so they sent a tech to my home and p when needed to service my vehicle and they go above and beyond I had a recall and could not get my truck to them so they sent a tech to my home and preformed the repair at my residence won’t take my vehicle any where else More

by vetoloco Verified Customer Verified Customer

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They were very easy to deal with and very accommodating and great service department for my six mont check up and oil change. and great service department for my six mont check up and oil change. More

by CALDERONE1404 Verified Customer Verified Customer

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A few months ago the Campbell Ford service department failed to pick up our Ford Escape for service as scheduled. My wife called me very upset because she was treated rudely when she inquired of the serv failed to pick up our Ford Escape for service as scheduled. My wife called me very upset because she was treated rudely when she inquired of the service manager at Campbell. I called to find out what was going on and the service manager was also rude with me, saying they could not pick up the car. Skip forward to today, December 14th 2023. We scheduled the service of the same vehicle with Campbell and they agreed to pick up and deliver the car back to us after the service was complete, but again the failed to show.. My wife called me while I was out working so I called the dealership and was getting no reply from the service manager. I called several times and left voicemails and finally spoke with him. He refused to pick up the car because he said he was short handed. I insisted and he still refused. I spoke with the fixed operations director who immediately invited me to stop coming to Campbell. In fact he angrily and rudely insisted I stop coming to Campbell and go to another dealership. They finally picked up the car at 10 am and returned it at 5:30...7.5 hours. My wife was in tears when I got home. This is without excuse and abusive. I will never return to Campbell because we have been treated terribly by the service manager and the fixed operations manager on more than one occasion. Customer service and satisfaction? Nope...not at Campbell! More

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