Angel Bermudez

se advertising of prices. Finance is not truthful. I purchased a car for 28,000. All documents signed were online in the finance managers office & I was never told about nor d Finance is not truthful. I purchased a car for 28,000. All documents signed were online in the finance managers office & I was never told about nor did I ever see thousands of dollars in hidden fees. All documents are then put on a portable usb and not printed. After having the vehicle for 3 weeks I was contacted by finance & told that I had to drive back sign additional financial documents asap because they were able to get me a better financing rate. Only then did I plug in the usb & noticed the amount financed with the bank was almost 39,000.00 after putting down 9,000.000. I understand car dealerships are in business to make money however Westshore Honda should not be able to deceive & lie to customers, hoping they don't plug in their usb until it is too late to return the vehicle. When I pointed out they told me I was purchasing the car for 28k the finance manager said they would never let a car go for that, that is how they get people in the door. I can even understand that but it is not legal to lie & be deceptive to your customers in order to charge them nearly double the price agreed upon. I was told the Westshore Honda advantage was totally complimentary, their way of saying thank you for purchasing from them. That was also a lie, I was charged 5999.00 for that. I refused to sign any other documents & they ultimately agreed to take the car back & return my 9,000.00 deposit no later than 7-10 days & that it must be electronically deposited into my account. It has now been 15 days, I have not received the money & I've called the dealership several times only to be sent to voicemail with no returned phone call. The day after returning the 2022 Alfa Romeo Stelvio with 19,000 miles I purchased a 2023 Alfa Romeo Stelvio which was a demo with only 4,000 miles from Lakeland Audi for 7,000 less and with a interest rate of 7% vs 13.9999% More

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DO NOT TRUST THIS DEALERSHIP! ! The words SHADY & LIARS are putting it nicely! No printed paperwork, all will be given on a portable usb & if financing the amount financed will be ! The words SHADY & LIARS are putting it nicely! No printed paperwork, all will be given on a portable usb & if financing the amount financed will be almost double of what you agree to! Shane was my salesman, Angel was in charge of financing & Joni was the finance manager who in the end took the car back & agreed to refund my deposit. (Will be shocked if I actually receive it). By the way that was after sharing my experience with 5 other customers in the lobby & totally prepared to picket outside the dealership & share my experience along a long list of other complaints all sharing the same criminal tactics this establishment uses. Unfortunately there are a lot of others who were not as fortunate & realized what they had done too late!! Save yourself the headache & go to a reputable dealership!!! More

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Amazing service! From the sales manager to the finance person. Made it very easy everything was done prior to coming into the dealership. From the sales manager to the finance person. Made it very easy everything was done prior to coming into the dealership. More

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Exceptional experience start to finish. Negotiated a fair price without the gamesmanship of the typical car purchase. I will purchase from Westshore again. Negotiated a fair price without the gamesmanship of the typical car purchase. I will purchase from Westshore again. More

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Go see ALANNA VASQUEZ! !! Alanna made my first car purchasing experience super positive. I went to the dealership by myself, and as a young woman I really needed a fellow wo !! Alanna made my first car purchasing experience super positive. I went to the dealership by myself, and as a young woman I really needed a fellow woman as charming and amiable and Alanna to lead me through the process. She will definitely be my car sales professional for as long as she is in the industry, and I will be referring anyone I can to her. More

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SCAM! !! Emailed four different people at the dealership, none of them would answer any questions until I went into the dealership. Kept saying "Coming i !! Emailed four different people at the dealership, none of them would answer any questions until I went into the dealership. Kept saying "Coming in for 15 minutes will save you thousands!" So I went it. Turns out they don't tell you anything online because they try to sneak in a $4,000 non negotiable package. Don't fall for this scam, you get nothing out of it, they couldn't even defend their package other than "Well you get a lifetime warranty." The average extended warranty is less than $1,300. Don't fall for this scam. Save your time and don't even go in!! More

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Brynn helped us get our new car and we couldn’t be happier with it happier with it More

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This is a good dealership to buy a car from I like the ppl there they a great, and will also work with you to get into a vehicle..💯💯 Thanks again ppl there they a great, and will also work with you to get into a vehicle..💯💯 Thanks again More

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We had a deal on Saturday and it changed on Monday. Price went up from our agreement Price went up from our agreement More

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Great place great people Always busy atmosphere and Great place great people Always busy atmosphere and everyone is courteous and helpful.they make you feel like family as soon as you walk through the Great place great people Always busy atmosphere and everyone is courteous and helpful.they make you feel like family as soon as you walk through the door. More

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