Andrew Royalty

Crest Volvo Cars responded

Thank you for your review! We're thrilled to hear that you had a positive experience at Crest Volvo Cars and that our team was respectful of your time and needs as a buyer. It's great to know that they were helpful and understanding during the deal negotiation process. We're glad that Andrew Royalty provided you with phenomenal service and made the car-buying process as painless as possible for you. We truly appreciate your recommendation and will be sure to pass along your kind words to Andrew and the rest of our team. If you ever need anything else or have any questions, please feel free to reach out. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

We greatly appreciate your feedback regarding your experience. It's fantastic to hear that Andrew provided you with excellent service during your visit. Our team strives to ensure that every customer receives exceptional assistance throughout their car-buying journey. We regret to hear that a deal couldn't be reached due to challenges with the finance process. Your feedback is valuable to us, and we will review our procedures to identify areas for improvement. We're thrilled to hear that you would consider returning to work with Andrew in the future. Should you have any further questions or concerns, please don't hesitate to contact our General Manager, Jason Pickering, at jpickering@vtaig.com or 214-620-5788. Jason is committed to ensuring that every customer has a positive experience at Crest Volvo Cars. Thank you for choosing Crest Volvo Cars, and we look forward to assisting you in the future.

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that your car-buying experience was exceptional, from sales to finance and beyond. At Crest Volvo Cars, we strive to provide a pressure-free, informative, and professional environment for all our customers. It sounds like Andrew and his team achieved that for you! We especially appreciate you mentioning Andrew by name and highlighting several aspects of your positive experience. We take pride in our no-pressure sales approach. Andrew's calm demeanor and willingness to work with you to find an agreement exemplifies this philosophy. We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciated! A smooth and informative handover process is important to us. We're glad that everything from sales to finance to the vehicle education went excellently. Your continued loyalty means a lot to us. Thank you for highly recommending us for our professionalism and knowledge! Congratulations on your new Volvo! We know you'll love it. We look forward to welcoming you back to Crest Volvo Cars for all your future automotive needs.

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive and pressure-free experience at Crest Volvo Cars, especially with Andrew R.'s assistance. Andrew's patience, personality, and product knowledge are truly valuable assets to our team. It sounds like he went above and beyond to show you the cars you were interested in, educate you on Volvo's history, and guide you through the car-buying process. We'll be sure to share your kind words with Andrew – he'll be delighted to know how much you appreciate his efforts. At Crest Volvo Cars, we strive to provide a pressure-free environment where our customers feel comfortable asking questions and exploring their options. We're glad Andrew embodied that philosophy during your visit. Thanks again for choosing Crest Volvo Cars. We look forward to seeing you again in the future, perhaps for a service appointment on your new Volvo!

Crest Volvo Cars responded

Thank you for choosing Crest Volvo Cars again! We strive to make the car buying experience as fast, easy, and smooth as possible, so we're delighted to hear we achieved that for you. We're especially honored that this is your fourth Volvo from Crest Volvo Cars – that speaks volumes about your trust in our dealership. Congratulations on your new Volvo, and thank you for being a loyal customer!

Crest Volvo Cars responded

Thank you for the incredible review! We're thrilled to hear that your experience was so positive. It means a lot to us that Andrew, Braeden, and Max were able to make the car buying process smooth and stress-free. We appreciate you mentioning the clear pricing, informative test drive, and efficient financing process. These are all areas we strive to excel in, and your feedback lets us know we're on the right track. Thank you for choosing Crest Volvo Cars! We look forward to seeing you down the road for your future automotive needs.

Crest Volvo Cars responded

We're thrilled to hear you had a great buying experience, Nikki! Thank you for mentioning Andrew – it means a lot to us. At Crest Volvo Cars, we strive to make the car buying process smooth and enjoyable, from start to finish, and it sounds like Andrew achieved that for you. We especially appreciate you mentioning his continued attentiveness even after your purchase. Providing exceptional customer service is a priority at Crest Volvo Cars, and Andrew exemplifies that commitment. We'll be sure to pass your kind words on to him! Thank you again for choosing Crest Volvo Cars! Please don't hesitate to reach out if you have any questions in the future.

Crest Volvo Cars responded

We're thrilled to hear that Andrew provided such a fantastic experience! His dedication to exceeding customer expectations is truly commendable. We're especially impressed that Andrew responded to your initial email after hours. That extra effort shows his commitment to providing exceptional service, and it doesn't go unnoticed. Andrew's willingness to work with you on every issue or concern throughout the car-buying process ensures a smooth and stress-free experience. That's exactly what we strive for at Crest Volvo Cars. Thank you for mentioning Andrew by name – we'll be sure to pass along your kind words! He'll be happy to hear he made such a positive difference in your experience. Congratulations on your new Volvo! We know you'll enjoy driving it for many miles to come. Please don't hesitate to reach out to Andrew or any of our team members if you have any questions or needs in the future.