Al Jecrois
Al Jecrois at Silko Volkswagen
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Al Jecrois

Client Advisor

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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4.9
58 Reviews

Dealership Experience

2 yrs, 1 mo

4.9

58 Reviews

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58 Reviews of Al Jecrois

May 29, 2024

Dealership Rating
Employee Rating

Overall a good purchase experience. friendly, mostly good communication, mazda6 purchased in great condition and delivered pristine. Only real issue is mandatory inclusion of wheel More

by leewaxman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Megan Riley

May 29, 2024

Silko Volkswagen responded

Hi Lee, Thank you for taking the time to send in a review of your experience here at Silko VW. We appreciate the opportunity to be of service to you and understand there was some miscommunication. If you could email me with additional details of what happened, this would be helpful. Congratulations on your Mazda 6 and enjoy! Thank you, Joanne joanne.moniz@silkoautogroup.com

May 18, 2024

Dealership Rating
Employee Rating

Exceptional service from start to finish! The staff was professional, courteous, and attentive to every detail. My car was returned running like new. Their efficiency and expertise made for a More

by NAVEJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 15, 2024

Dealership Rating
Employee Rating

What a great experience from start to finish. No complaints at all. The entire staff that I dealt with were friendly and professional. Fantastic job! More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joanne Moniz (5 Stars!)

May 16, 2024

Silko Volkswagen responded

We are so glad that we had the opportunity to work with you, Mike, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 30, 2024

Dealership Rating
Employee Rating

Enjoying my new car, everything went very well. Service was great, friendly and helpful while meeting all of my needs. More

by dannyi5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javani Rivera

Apr 30, 2024

Silko Volkswagen responded

Hi Danny: Thanks for your feedback on your recent visit to Silko Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 20, 2024

Dealership Rating
Employee Rating

Their service attitude is very good. AI he provided excellent service, patiently answered our questions, and was very efficient and patient! I am very happy to have bought a car here! More

by Daisy Zhong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Riley, Javani Rivera

Apr 22, 2024

Silko Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Silko Volkswagen are glad to have you as a customer. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 05, 2024

Dealership Rating
Employee Rating

I appreciated your listening to my needs and working with me to get to the price I wanted More

by Robnunnery
Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Matthew Lucier, Nuno Gomes , Javani Rivera

Apr 07, 2024

Silko Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Rob, and it's great to hear about your excellent experience here at Silko Volkswagen. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

March 19, 2024

Dealership Rating
Employee Rating

Megan and Nuno are very professional, helpful and knowledgeable. I enjoyed the no pressure sales approach. The overall dealership had a very relaxed atmosphere. More

by cfaro27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nuno Gomes , Megan Riley, Javani Rivera

Mar 25, 2024

Silko Volkswagen responded

Hello Cory, Thank you for sharing your feedback with us with regard to the purchase of the pre-owned 4-Runner, from us here at Silko VW. Happy to hear you are completely satisfied with the service you received from Javani, Nuno, Al and Megan. We truly appreciate the opportunity to be of assistance and strive for customer satisfaction. Congratulations on your new vehicle and enjoy! Thanks for the awesome review!

March 12, 2024

Dealership Rating
Employee Rating

John Medeiros is absolutely well experienced service advisor and always does an amazing job! I continue to come back to Silko solely because of Mr. Medeiros! More

by plumfamilymanagement
Recommend Dealer
Yes
Mar 17, 2024

Silko Volkswagen responded

Thank you for taking the time to share your thoughts and feelings about your experience with John and Silko VW team. Customer service and satisfaction is our number one goal. Thanks for the five stars and your loyalty!

January 25, 2024

Dealership Rating
Employee Rating

Al was very pleasant and helpful. He clearly was happy for me and wanted to make my car purchase experience smooth and pleasurable. More

by Oshea.sarahe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2024

Silko Volkswagen responded

Hello Sarah! We are appreciative of you choosing Silko VW when buying your new Jetta! Thrilled to hear you had a wonderful experience with Al and the team. Wishing you many happy miles! Thanks again for the 5-star review. Enjoy!

January 24, 2024

Dealership Rating
Employee Rating

Car was bought and needed to be certified between service sales the whole process was handled with no issues. More

by donr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Riley, Dan

Jan 25, 2024

Silko Volkswagen responded

Hi Don, Excellent to hear of your positive experience with Al, Megan and Dan here at Silko Volkswagen. We are fortunate to have customers like yourself who share their feedback with us. Keep enjoying your Passat and please reach out if you need anything at all. We value your loyalty and look forward to assisting you again in the future! Be well.

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