My family has bought 10 cars at this dealer over the
years. Even thought the dealership has changed hands a couple of times, some of the same staff remains, which is a very good thing for new owners. Th
years. Even thought the dealership has changed hands a couple of times, some of the same staff remains, which is a very good thing for new owners. This is the only dealership I have ever and I mean ever, purchased a car from with no hassle. Adam went right to bat for me knowing I’ve been a long time customer and came in with a great price on a car for my daughter. He was open and honest, very good at what he does for sure. Once we sat with finance manager Mike( who I’ve dealt with in past and always been a pleasure) he gave us the paperwork with the quoted price and payment, no xx mixed in and I was out the door. The owners should know how lucky they are having a staff like they do, efficient and prompt on what they say. Thank you for a wonderful experience …. again and again.
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by RMATHEWS09
Verified Customer
Verified Customer
Jun 10, 2024 -
Smithtown Volkswagen responded
It's incredible to hear about your longstanding positive experience with the dealership! We're thrilled to know that despite changes in ownership, the continuity of some staff members has contributed to maintaining excellent service standards. Adam's dedication to providing you with a hassle-free experience and securing a great price for your daughter's car is commendable. It's also great to hear that your interaction with finance manager Mike was pleasant and straightforward. We'll make sure to pass along your kind words to both Adam and Mike. Thank you for your loyalty and for sharing your wonderful experience with us. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!
Great experience!
Very friendly and helpful staff!
So glad I chose Smithtown Volkswagen. I have recommended Adam to friends!
Very friendly and helpful staff!
So glad I chose Smithtown Volkswagen. I have recommended Adam to friends!
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by leanie30
Verified Customer
Verified Customer
May 06, 2024 -
Smithtown Volkswagen responded
Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great time and found our staff to be friendly and helpful. It's wonderful to know that you're satisfied with choosing Smithtown Volkswagen, and we appreciate you recommending Adam to your friends. If you ever need anything else or have any questions, feel free to reach out. We look forward to serving you again in the future!
Everything about this dealership was amazing.
Not only was Adam a huge help so were the other dealers around him. It made me feel comfortable and I was ready to buy a car from them on the spot!
Not only was Adam a huge help so were the other dealers around him. It made me feel comfortable and I was ready to buy a car from them on the spot!
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by gneedelman1111
Verified Customer
Verified Customer
Apr 22, 2024 -
Smithtown Volkswagen responded
Thank you sincerely for taking the time to share your experience with us. We are thrilled to hear that you found your visit to our dealership to be amazing and that Adam, along with our team, provided exceptional service. Creating a comfortable and supportive environment for our customers is paramount to us, and we are delighted that you felt ready to make a purchase decision with us. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again soon.
Great service, friendly people.
Not too long wait time when i did and oil change on my car. Thank you guys!
Not too long wait time when i did and oil change on my car. Thank you guys!
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by minelinehorn
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2024 -
Smithtown Volkswagen responded
Thank you for visiting us! We appreciate your five-star review and we look forward to seeing you again soon!
Adam really took the time to find out what we wanted and
see how he can help us!
see how he can help us!
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by ahernandez123210
Verified Customer
Verified Customer
Mar 11, 2024 -
Smithtown Volkswagen responded
We're delighted to hear that Adam went above and beyond to assist you. If you need further help in the future, feel free to reach out. Thank you for choosing us!
The staff was super nice and professional!
The technician was extremely helpful. I am very content.
The technician was extremely helpful. I am very content.
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by AMBIGGOMEZ
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2024 -
Smithtown Volkswagen responded
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our staff provided you with excellent service and that our technician was able to assist you effectively. Your satisfaction is our priority, and we're glad to have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.
Excellent service.
Explain every point about the sales new vehicle. I would recommend to anyone who ask me about smithtown Volkswagen dealer ship
Explain every point about the sales new vehicle. I would recommend to anyone who ask me about smithtown Volkswagen dealer ship
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by jap80
Verified Customer
Verified Customer
Feb 28, 2024 -
Smithtown Volkswagen responded
Thank you for your glowing review! We're delighted to hear that you had an excellent experience with our sales team and that they took the time to explain every aspect of your new vehicle purchase thoroughly. Your recommendation means a lot to us, and we appreciate your confidence in Smithtown Volkswagen. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to serving you and anyone you refer to us with the same level of excellence.
This is our first Volkswagen purchase and the process was
a breeze . Love my new Atlas. The finance guy and Adam were easy to work with .
a breeze . Love my new Atlas. The finance guy and Adam were easy to work with .
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by amymariecollins
Verified Customer
Verified Customer
The service was oustanding.
The communication was perfect and the efficiency of the repair met my expectation. However, I cannot understand how a car with 25K mileage needed new
The communication was perfect and the efficiency of the repair met my expectation. However, I cannot understand how a car with 25K mileage needed new brakes. I've spoen to many people and they agree
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by FRANKMIGLIARA
Verified Customer
Verified Customer
Service Price Transparency
I wish all dealerships were like this one, they always
treat me like family. The staff is always charming and wonderful and the managers are awesome. I will always come here to service my iD4 and soon my
treat me like family. The staff is always charming and wonderful and the managers are awesome. I will always come here to service my iD4 and soon my iD Buzz. God Bless you all!
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by PAULCHESTER
Verified Customer
Verified Customer
Service Price Transparency