45 Texas Mitsubishi Dealers

This place is a joke! - marcie

This place is a joke!! Tried to get several repairs done on a brand new vehicle. Waited over a month for a part and then was told it was never ordered. No communication until we called them because it had been so long. Two other repairs were under warranty (brand new) and they said it wasn’t under warranty. Took the vehicle to another place and everything was fixed and not charged for.

Service centre - JP

I arrived late, my mistake but the service centre did not even try to accomodate me. I have explained that I am from a neighboring city, jut drove 60 miles and was delayed enroute. This was an hour before lunch and all they had to do was to perform an recall inspection to determain if they need to order parts. I jave also explained, when I made the appointment that my vehicle has the symptoms as described in one of te recalls. The specific recall is catagorized as a safelty recall and it is even tracked by Libirty Mutual. My thinking was that they could have ordered the parts for the one recall before the first vidit but apparently that goes beyond any logic. I can understand that ond could wait a while if you are late but the attitude of thr lady that received me was nit what Zi am used to at ang Mitshubishi setvice centre. This wasy first and last visit at this service centre. I left without getting the inspection done as I could not wsit from 10:15 till aftet lunch.

The customer servicer overall was great we were going to... - aosteguin

The customer servicer overall was great we were going to purchase one vehicle and we ended up with two new vehicles,this is wonderfull. Overall all we are very satisfied for the customer service.

I was told that I was approved by the sales rep. - ILM1976

I was told that I was approved then that they neede a coapplicant I submitted my additional information then that I needed to call the credit bureau to remove an alert and I did. The alert was removed and then they told me the additional information was not good enough. Then they requested my moms information in which I submitted. The sales rep then called me , but he didn't know. He said only nonsense and going in circles and no one knows anything. Bad customer service very unprofessional.

Fun and easy to deal with. - Radams

Jerome Baker made it easy to say yes! I will send Jerome Baker all of my business and my friends too. I love my new Cadillac!