107 California Nissan Dealers

Our family has been taking our vehicles, Nissans and - laura.goode

Our family has been taking our vehicles, Nissans and Infinities, to Jim Bone Nissan in Santa Rosa, CA for many, many years. They have a wonderful service department and we have always been very happy every time.

Everything was wonderful Everything was great, the - Nutte4you

Everything was wonderful Everything was great, the service crew was polite, helpful and very knowledgeable about their jobs.

Salesman nick charles was great explained all extra - Jv12262

Salesman nick charles was great explained all extra features in my new rouge, even delivered car to my home, what service.

They are always very helpful and nice. - asilvis0316

They are always very helpful and nice. I have been going there for many years and never had an issue. Excellent customer service.

I recently had my 2020 Titan Pro-4X in for service. - kinowski06

I recently had my 2020 Titan Pro-4X in for service. Juan and the service team did a top-notch job all-around. They kept me well informed, and my truck is running soundly. Thank you for Juan and Nissan of Irvine for your care and professionalism. I appreciate your team.

Shant is a very good service advisor. - jwilhelm

Shant is a very good service advisor. I have been bringing my 12-year=old Nissan Murano to him for many years. He and your team of technicians keep it running well!

Very unhappy cause I still had warranty and paid extra - Maribel

Very unhappy cause I still had warranty and paid extra for my warranty and I had to pay $1,500.00 for my AC when I only had bought the vehicle 3 months ago when it wasn’t my fault. My warranty should of took care of it I will never recommend anyone to Nissan in Riverside. But Marcos’s at the service department was really good.

We recently purchased a vehicle from the sales team at - bgaines4

We recently purchased a vehicle from the sales team at Raceway Nissan in Riverside: including Cameron Diebolt and Daniel Macias. I couldn't be happier with their quality of service and the deal we received on our purchase. They treated us with respect and were fast and efficient with completing the paperwork for that purchase. I really like these guys and will do business with them in the future as need for another vehicle arises. A big thumbs up.

Great store with great staff. - Cowboys Fan

Great store with great staff. Quick and easy with really GREAT pricing. They cleaned my car and all was done in an hour

They have a very qualified costumer service department, - FABIANJULIO

They have a very qualified costumer service department, very helpful and knowledgeable. Well organized and friendly, I am very happy & thankful to do business with you guys .thank very much .

Amazing service good honest people very freindly fast - slugger714.eh

Amazing service good honest people very freindly fast service easy to talk to explain everything

My spanish speaking father bought a Nissan Altima from - Christinahanson89

My spanish speaking father bought a Nissan Altima from here last year for my mom. They also purchased the service package. They have recently been calling him relentlessly. He does not speak english and would request a spanish speaker. They would then hang up on him, but keep calling back. He went in person and spoke to a salesperson who then called him a "fkng salvadorian" and they kicked him off the premises and threatened to call the police on him because he was frustrated that they kept calling him with no one to speak spanish. They had no problem with him while he was spending money there, but now that hes just trying to find out what it is THEY are calling for, the language barrier is a problem. I have filed a complaint with the BBB and the Attorney general.

Diana was great today in helping me with my service at El - The boss 1

Diana was great today in helping me with my service at El Monte Nissan. Michael was great too helped me out. I’ll be returning with my next Nissan.

They are always very kind and helpful. - erika

They are always very kind and helpful. I recommend them to friends and family all the time.☆☆☆☆

Kenneth Beardsley was very polite, knowledgeable and - dar357_

Kenneth Beardsley was very polite, knowledgeable and professional. He made my car buying experience a real pleasure. His attention to details, answering all my questions and concerns and following up on those issues and concerns ensuring that I was comfortable and completely satisfied was pivotal for me choosing Surf City Nissan instead of one of the local dealerships here in San Diego. My hat off to Mr. Beardsley and the entire staff at Surf City Nissan. The way car buying should be! Great Job! Five Stars!!

I came to Stockton Nissan the people here very polite - raghavaiah.nukala

I came to Stockton Nissan the people here very polite more customer centric. I would say this office is so clean and neat. Respect to customers and giving the accurate details. I would recommend to buy the car in this place if you are so far.

Once again, I specifically asked for a vehicle with - Disappointed

Once again, I specifically asked for a vehicle with Sirius Satellite Radio. When the salesperson brought the vehicle out I was assured that this particular Nissan Sentra was equipped with Sirius Satellite Radio. However, when I got home to transfer my membership to the new car, there was no Sirius Satellite link. I immediately took it back to the dealership and told the salesperson what the problem was. They then sent out another salesperson to show me how to link up the Sirius app on my phone with the vehicle. It was close to closing time and I didn't want to cause a scene. This is the third time that this has happened with Nissan, twice at the Van Nuys dealership, which is another three ring circus, and now this. The last time this happened I wrote a scathing review for the Van Nuys Nissan Dealership and they got right back to me the next day and solved the issue with a new vehicle equipped with Sirius, provided that I take down the negative review. Tomorrow I'm going to try to speak with the sales manager to resolve this issue, then the Better Business Bureau.

I have a complaint about service and demand a refund for - hishomeimprovementse

I have a complaint about service and demand a refund for work not performed. To date there has been no response. No more complaint.

Short story: I would avoid this dealership and go - konnerchristie5

Short story: I would avoid this dealership and go somewhere else. You will be pissing away money here. They're dishonest and will get you to pay for services you don't truly need. Then they will drop communication with you once you've been taken advantage of. Long story of my experience: We originally came into the dealership to do an oil change. We asked if the dealership could check the brakes because we had them serviced at an independent mechanic (front brakes around September 2023 and rear brakes around November 2023); and they've been pretty squeaky. Although this is normal, we wanted a second opinion. We received a call from a service rep (I will refer to him as Guy). He explained the mechanic did a simple 'pad slap' and they should have also resurfaced the rotors; Now our pads are wearing down unevenly. His language was quite serious, leading us to believe our car needed this service immediately or further damage would be caused to our car. Although we asked how long our pads could expect to last since they are almost brand new, Guy could not give an estimate and refrained from providing any other guidance other than the best path forward is to have the rotors resurfaced and get new pads. During this conversation, Guy stated Nissan could keep our old pads as evidence of poor workmanship to try and get a refund at our previous mechanic for 'doing a poor job' ... to which agreed would be a great idea. Upon arriving at the dealership, Guy explained the Nissan mechanics threw away the previous brake pads. I asked how this could be possible when we clearly discussed keeping them; he did not know. So now we have no evidence as to the status as our pads. HERE IS THE HUGE SURPRISE: Guy's suggestion was that Nissan could provide some other old random brake pads as evidence (implying that we should provide false evidence and lie to the previous mechanic). So not only did this dealership take advantage of us, they rid the proof, wanted us to lie and rip off another mechanic From here, I expressed my complaint to Guy. After seeking advice from friends and professionals the night after our conversation, I learned that our pads should have been in near mint condition as we drove less than 5k miles since getting them serviced in 2023. There's no reason a professional dealership shouldn't have explained that our pads had a long useful life left. Pads should last anywhere from 70k miles to a very conservative 20k (for a poor, brake-heavy driver) I believed we were taken advantage of to pay $1,400 for a service we did not need whatsoever. Lastly, I asked to speak with a manager, he was 'busy in a meeting'. Then I called him twice and sent 2 emails to file a formal complaint. The manager never responded. Life Lessons Learned: 1) Brake pads can last anywhere from 30k to 70k miles depending on the driver. Don't let any mechanic scam you into getting new pads when yours should have a long useful life. 2) Don't let the dealership may you believe you always need a rotor resurfacing. It's recommended every time by the dealership, but it's more subjective than originally let on. 3) This dealership, maybe Nissan in general, can be dishonest. Do your research beforehand and find a good mechanic ahead of time.

I am expressing my thoughts and opinions on my recent - Robert Green

I am expressing my thoughts and opinions on my recent purchase of a 2023 Nissan Pathfinder SL from your dealership. I am pretty pleased with my purchase and the entire purchasing procedure. The personnel at the dealership was kind and knowledgeable from the minute I arrived, making the transaction simple and stress-free. They spent the time necessary to answer my questions and give me all the information I required to make an informed decision.

Great service! - Aliabbott222

Great service! Very reasonable! Brian had a great sense of humor which made the process better!

Service department charges extremely unreasonable rates. - gbuhler

Service department charges extremely unreasonable rates. They wanted $940 to replace an accessory belt and tensioner. This is less than a 1 hour job utilizing less than $100 in parts. Also - they weren’t even planning on replacing the idler pulley, which is always considered part of the job. Just poor service overall. I opted to do the work myself; and I can take my family to Disneyland with the savings.

I would like to say micheal nursing is the greatest - gaylesaxton

I would like to say micheal nursing is the greatest salemans he is professional courteous and helped us buy our new nissan frontier your the best Gayle john saxton

Purchased a new Nissan Frontier Friday evening from Jorge - Tgcbmw

Purchased a new Nissan Frontier Friday evening from Jorge Garcia who was great to work with! Went into finance and completed the paperwork with George Secaira who was excellent as well, Management was friendly and they even delivered my car off to my home over 30 miles away. Had a great experience and very happy with my new truck! Thank you Downey Nissan!

We had a wonderful experience buying a used car for my - demma

We had a wonderful experience buying a used car for my mother-in-law at Nissan of San Bernardino! We couldn't have worked with a better salesman, Johnathan Lopez. He was very courteous, not pushy, answered all our questions and was understanding of her needs. We enjoyed working with him very much We would highly recommend this Dealer and all of their kind and professional staff!

My husband and I had a very pleasant experience working - Paula

My husband and I had a very pleasant experience working with our salesperson, Icekk. He made sure that we got a car that we “loved” and not just liked. My husband had a lot of specifications and Icekk patiently met each and every one with patience and a great attitude. We also appreciated Icekk’s reliable and thorough communication. What stood out to us about both Icekk and Chris (finance person) was their genuine interest in us and our needs. They made us feel really comfortable, we didn’t feel pressured, and they were so personable to chat with and down to earth. A special thanks to Icekk for going out of his way to send us the pair of sunglasses my husband left behind in our old car we traded in! We’ve never had a better experience shopping for a car. For a 1 out of 10 experience, Icekk and Chris made it a 10! :)

Isaias and Derek were the best to work with! - swtpea27

Isaias and Derek were the best to work with! They were very helpful when trying to find my first car. Great experience!

Took my car for regular maintenance and William helped - chan.janeth

Took my car for regular maintenance and William helped me. He was very knowledgeable and courteous. Highly recommend him and Nissan in Glendale.

I had a wonderful experience purchasing a new vehicle. - maciasjesse375

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Neil Martinez was very thorough and knowledgeable. You brace yourself going into a car dealership. Prepare mentally for oncoming " pushy salesman." And then... they don't come. Instead, you get friendly people who don't try to "push" anything on you he was helpful. He listened. He was very accommodating. That was my experience with Neil Martinez. Smooth transaction and very helpful made my first car buying experience easy. Neil Martinez gave me he's full attention to all my car needs. thanks again for the great help! JESSE

Michael Villano is the Service Director, AKA Boss and is - Michael Villano

Michael Villano is the Service Director, AKA Boss and is horrible. This guy will not give any discounts, but try to re-word and trick you into thinking that he is giving massive discounts. He will try to upsell you for anything and everything, including Recalls, which benefits the dealership. He will promise to have the work done on the same day or even the next, but that won't be the case. I called him out to his face and he laughs it off because he has been so used to customers chewing him out and calling him out on his lies. I hope this review helps many others, and hopefully this guy can lose his job over this. Safe to say, I will never be going back here. I can recommend going to literally ANY other NISSAN dealership in the World. It says sooo much, to have a guy like Michael Villano in charge of not only the department, but of all things, Customer Service lol. WOW!!! Show some respect!!!