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Toyota of New Bern

New Bern, NC

4.8
247 Reviews
Call Dealership (252) 637-7200

5010 U.S. 70

New Bern, NC

28560

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247 Reviews of Toyota of New Bern

May 28, 2024

Scheduled appointment was timely and efficient as usual. Facility and waiting area was impressively clean. More

by alcol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon, Bruce Smith
Report | Print
May 29, 2024 -

Toyota of New Bern responded

Thanks for sharing your experience! We're glad to hear that the appointment was timely and efficient, and that you found our facility clean. We appreciate your feedback!

Helpful
May 24, 2024

Most honest and relaxed process of buying a car. Salesman, Manager and finance were fantastic More

by Glfair5022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul , Dana
Report | Print
May 24, 2024 -

Toyota of New Bern responded

Thanks for choosing to do business with us at Toyota of New Bern! We appreciate your kind review and hope you enjoy your new ride. Have a good day!

Helpful
May 24, 2024

Car serviced in a timely manner! Staff courteous and polite, answered all questions asked, great experience! More

by Cherih49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kike
Report | Print
May 26, 2024 -

Toyota of New Bern responded

We're glad to hear you had a great experience with our courteous and polite staff at Toyota of New Bern! Thanks for the positive feedback!

Helpful
May 16, 2024

Sometimes it’s hard to get into the service department, but when you do, they are very nice More

by Parmilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
May 17, 2024 -

Toyota of New Bern responded

We appreciate your honest feedback and hope to have the opportunity to improve your experience with us. Thank you for trusting Toyota of New Bern with your service needs.

Helpful
May 14, 2024

Very professional and very friendly. Went over everything in the vehicle and we drove off in a new truck. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Report | Print
May 14, 2024 -

Toyota of New Bern responded

Jack, we're glad to know you had a positive experience at Toyota of New Bern and are now enjoying your new truck. Thanks for the great review!

Helpful
May 02, 2024

Toyota of New Bern does a great job of maintaining my twelve year old Cambry. More

by david.howerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
May 03, 2024 -

Toyota of New Bern responded

We are so happy that our Toyota of New Bern team delivered an excellent experience. Thank you, David!

Helpful
May 02, 2024

Muy buen trabajo. Buena atención y servicio rápido. El área de espera limpia y ordenada. More

by feliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Jones
Report | Print
May 03, 2024 -

Toyota of New Bern responded

Feliciano, nos alegra saber que ha tenido una gran experiencia de servicio con el equipo de Toyota of New Bern. Gracias por las 5 estrellas! Su comodidad y satisfacción es nuestro objetivo siempre.

Helpful
April 25, 2024

Very Curtis able to help you with any questions. Do a job very fast and car come back clean.they asked before anything done to the car More

by bigk45125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Michael Moore
Report | Print
Apr 25, 2024 -

Toyota of New Bern responded

We're glad to know you had a positive experience with us at Toyota of New Bern! Our team always aims to provide efficient service and clear communication. Thanks for the great review, we appreciate it!

Helpful
April 24, 2024

Mike provided excellent service and very professional care. Toyota of New Bern is extremely excellent More

by Timkel
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Apr 25, 2024 -

Toyota of New Bern responded

Timkel, it's great to know that Mike provided you with such excellent service at Toyota of New Bern. We appreciate your feedback and hope to see you again soon!

Helpful
April 23, 2024

Sales person was very cooperative and tried her best to answer whatever questions I had. Although a bit stressful, genuinely not a bad experience. More

by cwy2v1wze
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacie Ipock
Report | Print
Apr 24, 2024 -

Toyota of New Bern responded

We appreciate your feedback and are glad to know our sales team was able to assist you effectively. We understand car buying can be a bit stressful, but we're here at Toyota of New Bern to make it as smooth as possible!

Helpful
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