Oxendale Hyundai

The staff are the best! Service staff are excellent and sakes just the same. We come in from Prescott because we own a couple of Genesis’ They’re great! Service staff are excellent and sakes just the same. We come in from Prescott because we own a couple of Genesis’ They’re great! More

Well equipped waiting room Service manager kept us informed along the way Made appointment on short notice Long trip planned informed along the way Made appointment on short notice Long trip planned More

My Genesis GV80 comes with valet service. It took over 6 week to get service done. 3 appointments were cancelled because no driver available a month went by because the only loner car was bei It took over 6 week to get service done. 3 appointments were cancelled because no driver available a month went by because the only loner car was being repaired after an accident. I is incredible that a company in the car business had no loner car to do my valet. The worst part is the general manager would not return my phone calls despite my leaving several messages and speaking to someone who promised that they would return my calls. More

Excellent customer service very knowledgeable with helping me with the cars functions . Very friendly . Very satisfied . helping me with the cars functions . Very friendly . Very satisfied . More

I brought my 2022 Hyundai Tucson in one month ago for an oil change, tire, rotation, and repair on the splash guard underneath. I had an appointment, and came back 2 1/2 hours later. I still had to wait alm oil change, tire, rotation, and repair on the splash guard underneath. I had an appointment, and came back 2 1/2 hours later. I still had to wait almost an hour for my car, and the splash guard was never fixed, nor the tire rotation done! I spoke to someone who stated that they would order the parts which would be ready in “3 to 5 days.“ I called today, apparently they were never ordered! I was told that they can’t keep employees, but that is not my problem. I paid cash for a Hyundai in Oxendale, this is my third Hyundai. I expect good service when it is included with my car! More

Worst CUSTOMER service every…General Manager still hasn t returned my calls or emails over the last 2 months. Once you buy a car they don t give a shat!!!….Lance is a ghost and Ron Smith lied about the serv returned my calls or emails over the last 2 months. Once you buy a car they don t give a shat!!!….Lance is a ghost and Ron Smith lied about the service they performed. More

$1600 repair after a "missed" oil leak during their so called "100 point inspection" 3 weeks after purchasing the vehicle, they won't stand behind the vehicle they sold. Unresponsive service departm called "100 point inspection" 3 weeks after purchasing the vehicle, they won't stand behind the vehicle they sold. Unresponsive service department. Take your business elsewhere, I sure wish I did. More