MINI of Charleston

Customer service was impeccable. Their was space to work while I waited. Loved the video and text messaging while the car was being serviced Their was space to work while I waited. Loved the video and text messaging while the car was being serviced More

Andy Tournear is a fantastic service advisor, originally I came into the dealership with a problematic 2015 Mini Cooper, and this dealership was far cheaper than a local third party, fixed all of the issues I came into the dealership with a problematic 2015 Mini Cooper, and this dealership was far cheaper than a local third party, fixed all of the issues the vehicle was experiencing, and were extremeley transparent about the issues they fixed, with video recordings and concicse quotes. Came back recently for an oil change and an inspection, couldn't be happier! More

Alecia, our service advisor, is fantastic every time. Also, the service technician sent a video that succinctly and clearly explaining everything. I wish all car dealerships would use videos like this. I Also, the service technician sent a video that succinctly and clearly explaining everything. I wish all car dealerships would use videos like this. It inspires customer confidence. From sales to service, MINI of Charleston has taken very good care of us. More

Scheduled maintenance was performed on time and completed promptly; no extended waiting times. Service representative demonstrated detailed product knowledge important to customer satisfaction and trust. promptly; no extended waiting times. Service representative demonstrated detailed product knowledge important to customer satisfaction and trust. More

As usual excellent service desk attention. Left car and was called very close to the time expected that car was complete. Top drawer service all the way around. Left car and was called very close to the time expected that car was complete. Top drawer service all the way around. More

Even though my issue occurred randomly and with no notice, MINI service department was able to get me squeeze in in a timely manner and perform same-day repairs so that I could have my vehicle up and notice, MINI service department was able to get me squeeze in in a timely manner and perform same-day repairs so that I could have my vehicle up and working More

The dealership personnel are courteous, professional and attentive to customer needs. We have over the last 25 years purchased 3 Minis from this dealership and are contemplating purchasing number 4. They ha attentive to customer needs. We have over the last 25 years purchased 3 Minis from this dealership and are contemplating purchasing number 4. They have knowledgeable staff who have always been willing to work with me. Loaners can be requested. Our Countryman is now 10 years old and is running like a new car. More

I brought my Mini in for an oil change and service issue and waited. They made every effort to have it done in a timely manner. The service issue was under warranty and the car was cleaned before I got it and waited. They made every effort to have it done in a timely manner. The service issue was under warranty and the car was cleaned before I got it. More

Matt was a fantastic salesperson. Knowledgeable, friendly, and got me out of the dealership with the car I wanted in record time. Thanks Matt! Knowledgeable, friendly, and got me out of the dealership with the car I wanted in record time. Thanks Matt! More