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Larry H. Miller Lexus Murray
Murray, UT
838 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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838 Reviews of Larry H. Miller Lexus Murray
June 13, 2024
My sales lady, Sharyl Noble as well as the whole sales staff went above and beyond to make my experience purchasing my new 2024 Lexus LX600 FSport extremely pleasant and easy! They treated me with respect staff went above and beyond to make my experience purchasing my new 2024 Lexus LX600 FSport extremely pleasant and easy! They treated me with respect and kindness and never any pressure, this is why I keep returning to Lexus for every car we buy! More
by Monte
Employees Worked With
Sharyl,Gary,Lindon
Helpful June 12, 2024
Informative, easy to work with, and even when unexpected issues arise requiring ordering more parts, I'm still able to get to work on time thanks to loaner cars. New system includes photos and videos of ins issues arise requiring ordering more parts, I'm still able to get to work on time thanks to loaner cars. New system includes photos and videos of inspection which is helpful. More
by Paulogna
Employees Worked With
Lisa
June 12, 2024
Excellent and fast service. Their service team under promises and over delivers! Great communication. I have been using this service team/location for years for this reason. Their service team under promises and over delivers! Great communication. I have been using this service team/location for years for this reason. More
by elynn
Employees Worked With
Mandi and a gal on her team (forgot her name :/)
June 10, 2024
Lisa, service consultant was very helpful. After a road side mishap, Jeff, the new tire manager, took time on phone to answer my questions and set up an appointment directly, then met with me After a road side mishap, Jeff, the new tire manager, took time on phone to answer my questions and set up an appointment directly, then met with me to give me options on service needed and prices. Very efficient service and fair prices. More
by Happy Driver
Employees Worked With
Lisa, Jeff
June 07, 2024
Pulled in service bay for oil change. Employees sitting down eating. Slow to get up. Porter supposed to wash our car. Nope he didn't. Advisor (Brandon) is great thus the two stars. Employees sitting down eating. Slow to get up. Porter supposed to wash our car. Nope he didn't. Advisor (Brandon) is great thus the two stars. Service managers have some work to do to get to Lexus standard. Not acceptable. More
by JP
Employees Worked With
Brandon
June 07, 2024
Great service, very friendly and knowledgeable. James was very responsive and made the process seemless. Stephanie and the team went above and beyond by staying late to make the sale. James was very responsive and made the process seemless. Stephanie and the team went above and beyond by staying late to make the sale. More
by Whitney Peterson
Employees Worked With
James Tambourine; Stephanie
June 07, 2024
Poor experience. Customer service is bad in service department. They kept emailing me that serviced was due, but it wasn’t for either time or miles. Told me that Customer service is bad in service department. They kept emailing me that serviced was due, but it wasn’t for either time or miles. Told me that another tire seller wasn’t credible, only they know about my tires. Had to go find service representative after seeing my car ready for 10 minutes. Have had 4 Lexus through them. They used to be better. More
by Paer
Employees Worked With
Woman service rep, tire salesman
