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Land Rover Thousand Oaks

Thousand Oaks, CA

4.6
42 Reviews

3595 Auto Mall Dr

Thousand Oaks, CA

91362

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42 Reviews of Land Rover Thousand Oaks

June 12, 2024

Scott was great and kept me informed of the progress of the service of my vehicle. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Evans
Jun 12, 2024 -

Land Rover Thousand Oaks responded

Jan, thank you for leaving Land Rover Thousand Oaks a five-star review! We are happy to hear that Scott was informative and provided excellent service.

June 11, 2024

I was treated poorly. Not taken care of. The guy had serious attitude with me. Very unimpressed with this dealership and will not be going back. I had my 2 year old son wi More

by Alicicack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre
Jun 12, 2024 -

Land Rover Thousand Oaks responded

Alexandra, we are truly sorry to hear about your experience. We strive for a welcoming and respectful environment, so it's disappointing to learn we fell way short this time. We would like the opportunity to speak with you directly and gather more information. One of our store managers will reach out soon. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

June 07, 2024

Excellent customer service and communication. Victor’s always done right by us. I would definitely recommend. More

by hosmanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
Jun 10, 2024 -

Land Rover Thousand Oaks responded

Thank you for recommending Land Rover Thousand Oaks! We're glad to hear Victor has provided excellent service and communication.

June 05, 2024

Came with a friend that had his Range Rover serviced there and was very impressed with the way he was treated that I decided to do the drive from Santa Monica to Thousand Oaks to get mine serviced there More

by derrickfoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 06, 2024 -

Land Rover Thousand Oaks responded

Derrick, we're delighted to hear that your drive from Santa Monica was worth it and you were pleased with the service at Land Rover Thousand Oaks. Thanks for choosing us!

June 01, 2024

Excellent service department due in great part to the professionalism of Victor Avalos. He truly goes out of his way to facilitate service or repairs. As for the service itself, always performed expertl More

by airehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos, Service Advisor
Jun 03, 2024 -

Land Rover Thousand Oaks responded

Thank you for highlighting the exceptional service provided by Victor and our team at Land Rover Thousand Oaks! We're glad to hear your car was returned in top condition. We appreciate your support!

May 31, 2024

Always a smooth and great service experience working with Victor at Land Rover Thousand Oaks. He’s courteous, professional and really takes the time to listen to your concerns and questions. I always leave More

by Coach Hern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor from service
Jun 03, 2024 -

Land Rover Thousand Oaks responded

Thank you for sharing your positive experience with Victor and the team at Land Rover Thousand Oaks! We're delighted to hear that you feel valued and well taken care of during each visit. We appreciate your support!

May 30, 2024

Professional service team. Victor has been a very helpful service advisor who follows and listens to the customer's concerns and can manage and deliver on time. Highly recommen More

by FN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
May 31, 2024 -

Land Rover Thousand Oaks responded

Thank you for the recommendation! We're glad to hear Victor and our service team at Land Rover Thousand Oaks provided professional and timely assistance. We appreciate your support!

May 22, 2024

Fantastic! Every one was So professional! I never have bought a car that easy. Thank you to all More

by Julie Starnes (Layla)
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin, Bobby and Melanie , the best
May 23, 2024 -

Land Rover Thousand Oaks responded

Julie, we're elated that our team at Land Rover Thousand Oaks could make your purchase experience exceptional! Thank you for the five-star review!

May 17, 2024

Brian Miletich manager and Garrett Johnston mechanic are good people. They gave me excellent service. !!! More

by apapazian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and Garrett Johnston worked on my car.
May 20, 2024 -

Land Rover Thousand Oaks responded

We're glad to know that our team at Land Rover Thousand Oaks, especially Brian and Garrett, provided you with excellent service. Thank you for the positive feedback!

May 16, 2024

Kyle was efficient and kind. I came in without an appointment and close to closing time and he accommodated my needs and I was very impressed with his overall manner More

by barbarabreitbart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 16, 2024 -

Land Rover Thousand Oaks responded

Barbara, we're so glad to know that Kyle was able to assist you efficiently and kindly at Land Rover Thousand Oaks. We appreciate your kind words about his service!

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