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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,680 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,680 Reviews of Hendrick Lexus Northlake

June 11, 2024

I took my car in for a routine service and Chase Ward provided me with excellent service. More

by tsdavis28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
June 11, 2024

Everyone who assisted me at the dealership was very helpful & fun to work with! A special shoutout to Whitney, Sabin, Jeremiah, Sal & Kimmy on personalizing my first experience at Hendrick! I love my n More

by Blazhah Coleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabin, Jeremiah, & Whitney, Sal Rizzo, Kimmy Knauer
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Blazhah, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Sabin, Kimmy, Jeremiah, and Sal. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

June 10, 2024

Great Service! I had a great experience with the staff, friendly, smiling faces was inviting. More

by mfootman512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jun 13, 2024 -

Hendrick Lexus Northlake responded

M. Footman, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

June 08, 2024

Very responsive and 100% transparent in process . Excellent service and very easy transaction even though I was an out of state buyer. More

by Dawgtrck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Wooten
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Dawg! We are thrilled to hear Woody provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle out of state. Congratulations and welcome to our Hendrick Lexus Northlake family!

June 08, 2024

The service was great and completed quickly. We also received a multi point inspection with results. More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jun 12, 2024 -

Hendrick Lexus Northlake responded

JG, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

June 08, 2024

Always first class service. Brock Ward did a great job. I would recommend this dealership . More

by Dilacorxr
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Dilacorxr, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team. Your recommendation truly means the world to us!

June 07, 2024

The purchase of my new vehicle was quick and easy. Jeremiah and Sal were great!!! Both are very knowledgeable and accomodating! More

by lkimpel318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah , Sal Rizzo
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, lkimpel! We are thrilled to hear Jeremiah and Sal provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

June 07, 2024

My salesman was Hussain Amir, and he was extremely friendly and helpful! Got me a great car and a great deal! 5 stars! More

by rm.unger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sal Rizzo
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, R. Unger! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

June 07, 2024

Brock was very helpful and courteous. The service was accomplished in a very timely manner & perfect. More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Raymond, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team. Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

I recently had a great experience with car service at the Hendrick North Lake location. I had an annoying issue that occurred occasionally. Brock Ward was very friendly and knowledgeable, and they took the More

by tolacoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Marlene Seibles, Brock Ward
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Tola, thank you so much for taking the time once again to share about your recent experience with Brock and our service team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Thank you for being part of our Hendrick Lexus Northlake family!

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