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Earnhardt Toyota
Mesa, AZ
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1,396 Reviews of Earnhardt Toyota
Mike, B, my service advisor always does a fantastic job! He always provides me recommendations and suggestions to make sure my car is in great shape! He always provides me recommendations and suggestions to make sure my car is in great shape! More
Cory is my Lead Tech and is surpurb about noting what needs to be included, looks for things that pops up as requested, and always remembers details about me and my preferences - even if that means he ke needs to be included, looks for things that pops up as requested, and always remembers details about me and my preferences - even if that means he keeps notes - it shows he cares. More
spending 1 hour and 35 minutes waiting to get my car into the garage is unacceptable. i had an appointment for 8AM. arrived. at 7:50am for an oil change. My car sat in the waiting area until 9:35AM before it the garage is unacceptable. i had an appointment for 8AM. arrived. at 7:50am for an oil change. My car sat in the waiting area until 9:35AM before it was even moved into the garage to start the oil change. the work was completed at 10:00AM. 2 hours to do a 25 minute job is just not acceptable. if you have an appointment they should reserve that time for your work. whatever the problem was, it happens all the time I've been there for work. if they want to keep customer business, they should learn how to better manage their service scheduling. I was probably not the fault of the service consultant or certified technician, but a bigger problem with the way they schedule their work. More
Almost all activity was via internet and telephone. Once the car arrived the test drive and financing were seamless and relatively pain free. Once the car arrived the test drive and financing were seamless and relatively pain free. More
Once again, outstanding service, lead by Corey on a recall item for my 2023 Toyota Tacoma. Excellent communication throughout the process. I would highly recommend Earnhardt Toyota for your automotiv recall item for my 2023 Toyota Tacoma. Excellent communication throughout the process. I would highly recommend Earnhardt Toyota for your automotive needs and Corey as your Service Tech. More
All of the individuals we dealt with at Earnhardt Toyota were excellent. In particular, Carter Barragan, the sales associate with exceptional. At no point in the days we were looking for a vehicle did we were excellent. In particular, Carter Barragan, the sales associate with exceptional. At no point in the days we were looking for a vehicle did we feel pressured to buy. Carter spent the time to let us know immediately when a vehicle similar to what we were looking for came available. Earnhardt also did not add on the high cost dealer add-ons that people don't always want. As much as I hate buying a vehicle, Earnhardt Toyota made this a very painless effort. More
Service was scheduled and efficiently handled. When I arrived I found the waiting area welcoming and equipped with power plugs and USB ports for computer work as well as a good wifi signal. I had When I arrived I found the waiting area welcoming and equipped with power plugs and USB ports for computer work as well as a good wifi signal. I had just settled in and got some work done, when the service advisor called me and said my car was finished. It was 1.5 hours and it felt like it was 20 minutes. Good experience. Car is serviced and I had time to get my work finished. More