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Earnhardt Toyota

Mesa, AZ

4.9
1,396 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,396 Reviews of Earnhardt Toyota

June 12, 2024

My vehicle appointment time is respected an they go over the service done with me More

by JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
June 11, 2024

Mike, B, my service advisor always does a fantastic job! He always provides me recommendations and suggestions to make sure my car is in great shape! More

by markslevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike B
Jun 12, 2024 -

Earnhardt Toyota responded

markslevy, thank you for taking the time to share your positive experience! We're thrilled to hear that Mike consistently goes above and beyond to ensure your car is well taken care of. We appreciate your feedback and look forward to serving you again in the future! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

June 11, 2024

Friendly staff, they were able to get me in and out of service, work was done in the time frame they said it would be. More

by Tundra2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall.
Jun 12, 2024 -

Earnhardt Toyota responded

Hi Tundra2021, thank you for the fantastic review! We're thrilled to hear that you had a positive experience with our team. Providing efficient and timely service is always a top priority for us. We appreciate your feedback and hope to see you again soon! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

June 10, 2024

Cory is my Lead Tech and is surpurb about noting what needs to be included, looks for things that pops up as requested, and always remembers details about me and my preferences - even if that means he ke More

by valjacks7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jun 11, 2024 -

Earnhardt Toyota responded

Hi valjacks7, we're thrilled to hear about your positive experience with Cory! We're glad to hear that he goes above and beyond to meet your needs and make you feel valued as a customer. Thank you for sharing your feedback with us! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

June 04, 2024

spending 1 hour and 35 minutes waiting to get my car into the garage is unacceptable. i had an appointment for 8AM. arrived. at 7:50am for an oil change. My car sat in the waiting area until 9:35AM before it More

by lrmarple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce smith, Matthew Alejandro
Jun 07, 2024 -

Earnhardt Toyota responded

We appreciate both your business and your feedback. Your time is valuable and basic services like an oil change must be completed in a much more timely manner. We would like the opportunity to speak with you about this further, as your opinion and satisfaction are both extremely important to us. Please contact me when you have a moment. I look forward to hearing from you soon. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

June 03, 2024

Almost all activity was via internet and telephone. Once the car arrived the test drive and financing were seamless and relatively pain free. More

by pmford61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Watters
Jun 04, 2024 -

Earnhardt Toyota responded

Hi pmford61, thank you for the 5-star review! We're thrilled to hear that your experience with us was seamless and relatively pain-free. It's great to know that our online and telephone processes worked well for you. We appreciate your feedback and hope to assist you again in the future. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

May 31, 2024

Once again, outstanding service, lead by Corey on a recall item for my 2023 Toyota Tacoma. Excellent communication throughout the process. I would highly recommend Earnhardt Toyota for your automotiv More

by Steve B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Jun 03, 2024 -

Earnhardt Toyota responded

Steve, thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Corey and our team at Earnhardt Toyota. Providing excellent communication and service is always our top priority. We appreciate your recommendation and look forward to assisting you with any future automotive needs. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

May 31, 2024

All of the individuals we dealt with at Earnhardt Toyota were excellent. In particular, Carter Barragan, the sales associate with exceptional. At no point in the days we were looking for a vehicle did we More

by Tom
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Barragam
Jun 03, 2024 -

Earnhardt Toyota responded

Tom, we are thrilled to hear about your positive experience with our team at Earnhardt Toyota, specifically with Carter. We strive to provide a pressure-free environment and are delighted to have made your car-buying experience painless. Thank you for choosing us! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

May 31, 2024

Service was scheduled and efficiently handled. When I arrived I found the waiting area welcoming and equipped with power plugs and USB ports for computer work as well as a good wifi signal. I had More

by jber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Jun 03, 2024 -

Earnhardt Toyota responded

Thank you for sharing your experience with us, jber. We are thrilled to hear that you found our waiting area accommodating and that the service was efficient. We appreciate your positive feedback and look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

Jun 03, 2024 -

Earnhardt Toyota responded

Hi jber, thank you for taking the time to share your experience with us. We're glad to hear that you found our waiting area accommodating and that your service was completed efficiently. We appreciate your feedback and look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

May 30, 2024

Thanks to Ben (Sales) and Jeff (Finance) for a smooth and hassle-free buying experience. No xx, Just facts and service. More

by Brad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben, Jeff
May 31, 2024 -

Earnhardt Toyota responded

Hi Brad, thank you for sharing your positive experience with us! We're thrilled to hear that Ben and Jeff provided you with excellent service during your buying process. We truly appreciate your feedback and look forward to serving you again in the future. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

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