Back

Duncan Hyundai

Christiansburg, VA

not yet
rated
242 Reviews

2050 Roanoke St

Christiansburg, VA

24073

Directions

By Type

242 Reviews of Duncan Hyundai

June 13, 2024

I love having my car serviced there. The people are friendly, Travis and Loyd always makes me feel right at home. They always give me the best of service and meet my expectations. I wi More

by Nancy Armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis and Loyd, Faith Bulson
May 16, 2023

I took my Elantra to Duncan due to a recent recall for undercoating work. They did the work as well as a multi-point inspection. Service rep was very cordial. I was told the car needed 4 bulbs (marker lig More

by Jflya32812
Service Time
Recommend Dealer
No
Employees Worked With
Service Dept
January 18, 2023

The engine in my Sonata failed during a trip from GA to NJ and had to be towed to Duncan. Dragon was very helpful throughout this experience, helping us in getting a rental and providing progress reports. More

by lhartner12@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dragon Nguyen
January 11, 2023

WORST EXPERIENCE EVER! Bought a 2022 Palisade in Kentucky. With only 17k miles, the sunroof literally EXPLODED when I was getting off an exit in Wythe County. Service manag More

by Math Teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Shortridge
February 17, 2022

Purchased a new 2020 Hyundai Venue from Duncan in May of 2020, after 15k miles, the transmission failed while in traveling for vacation. It cost me $800 to get home from where the vehicle failed. Contacted More

by crawlbug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
January 06, 2021

Easy to schedule service appointment. Car services (state inspection, oil change, replace front brake pads, replace brake light) performed quickly. Recommended services and price estimate given in ad More

by jeifert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dragon Nguyen
January 05, 2021

My daughter called, her car had broke down. We purchased extended warranty for the vehicle. I called service department and first spoke with Jordan. Jordan was kind enough to call warranty department to get More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loyd and Jordan
November 30, 2020

Very efficient and courteous. The problem was diagnosed and repaired in a timely fashion. I appreciate the safety precautions in place due to covid. Thank you! More

by evpin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dragon Nguyen, Service Dept
November 22, 2020

Problem diagnosed and fixed quickly. Very affordable. TRUSTWORTHY! Never felt at a disadvantage being a woman and not knowing a lot about car repairs. VERY friendly atmosphere. Clean. Enjoyable experienc More

by gmkboyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loyd Sowder; Megan. , Michael Procaccio, Greg Shortridge
November 18, 2020

The appointment was right on time. They cover the cost of all the work, even the repair on a tire that was leaking air. They also found the problem with the tire in a very timely manor. This was the first vi More

by Old Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loyd Sowder
1
...