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Campbell Ford
Niles, MI
1,553 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,553 reviews
May 29, 2024
Jason Z at Campbell Ford was very accommodating to our needs to find a van. Communication was great, turn around time was quick, and it was a very friendly process. Wouldn’t hesitate a bit to give them ou needs to find a van. Communication was great, turn around time was quick, and it was a very friendly process. Wouldn’t hesitate a bit to give them our business again. More
by juan2
Verified Customer
Helpful May 28, 2024
I would say the car washes are not what I was told they would be when purchasing my vehicle. Also, the tech/service center lost the locking hub key for the tires and I still don't have one. Jack said he is would be when purchasing my vehicle. Also, the tech/service center lost the locking hub key for the tires and I still don't have one. Jack said he is looking into this for me so I hope this will be resolved. More
by klaesch
Employees Worked With
Other Employees :
Troy Cates was an AMAZING salesman - sorry to hear he is gone!
May 24, 2024
just had oil change and tire rotation done at home , more thorough than quick lubes more thorough than quick lubes More
by DIGSBY5
Employees Worked With
May 22, 2024
An excellent of quality dealership and a very professional sales staff. The experience for start to finish was well handled. Jason located the truck I wanted and made all arrangement for an exc professional sales staff. The experience for start to finish was well handled. Jason located the truck I wanted and made all arrangement for an excellent experience. More
by HOPALOP
Employees Worked With
May 17, 2024
Extremely pleased with my experience with Campbell Ford, and Erik Blad in particular. He went out of his way to get this deal done for us and made sure we were satisfied even after the purchase was complete and Erik Blad in particular. He went out of his way to get this deal done for us and made sure we were satisfied even after the purchase was complete. Brian Lares also assisted us and was easy to work with. More
by Brendan
May 17, 2024
Very professional and a pleasure to work with Jason handled everything on line very well and answered all my questions and concerns very professionally. handled everything on line very well and answered all my questions and concerns very professionally. More
by pd502002
Employees Worked With
May 17, 2024
I am extremely pleased with the purchase of a used 2019 Explorer Platinum through Campbell Ford. The two sales people I worked with Kait and Nick made me feel at home when I flew in from Wisconsin to pick Explorer Platinum through Campbell Ford. The two sales people I worked with Kait and Nick made me feel at home when I flew in from Wisconsin to pick up the vehicle. Even the financing was just about painless…and that’s a rarity. More
by William
May 16, 2024
I am extremely pleased with Jason Z, he has always went above and beyond to do everything possible to make the sale go smooth . This is the 5th vehicle that Jason has been our salesman and our 11th purchas above and beyond to do everything possible to make the sale go smooth . This is the 5th vehicle that Jason has been our salesman and our 11th purchase from Campbell Ford. You won’t be disappointed with having Jason as your salesman. Very happy with the whole purchase. More
by gregoryd
May 15, 2024
I am very satisfied with my purchase. Amos did a very nice job. Thank you. Amos did a very nice job. Thank you. More
by gorazz12
Employees Worked With
May 15, 2024
First-time using mobile service. It was awesome! Josh did a great job and being able to work and not have to take off was even better. Thanks, Josh! It was awesome! Josh did a great job and being able to work and not have to take off was even better. Thanks, Josh! More
by harlingashley
Employees Worked With
Josh-Mobile Service
